Business Office Manager jobs in Norfolk, VA

*This position is at Rosemont Health and Rehab located at 3750 Sentara Way, Virginia Beach VA 23452.*

We are seeking an experienced BOM with nursing home billing experience. The Business Office Manager is responsible for overseeing the entire Revenue Cycle of the facility.  In addition, as a department head, the Business Office Manager will have various assignments as they work in conjunction with other departments.

We are a leader in the long-term care industry operating in 6 different states. It is our commitment to the care of our residents and our staff that sets us apart from the rest. From the development of our Scratch Kitchens to the Saber Foundation Employee Hardship program, we are committed to the care and attention of everyone we serve!

Come work for a growing company, who appreciates the value of its team members!

This is our Advantage:

• Weekly Pay!
• Competitive Rates!
• Great Benefits!
• Management team who strives & achieves customer service excellence with dedicated staff!

Qualifications:

•            High school diploma or equivalent, some college preferred
• Previous Long-Term Care experience and Nursing Home Billing experience required
• The ability to be assertive with strong communication skills
• Knowledge of LTC/Skilled Nursing Home payers and eligibility
• Understanding of Medicaid and Medicare reimbursement and patient liability
• The ability to deal tactfully and professionally with residents and families
• Proficiency in PC/Excel/Word along with basic math abilities
• Must be knowledgeable on medical insurance billing for nursing homes

Responsibilities:

• Maintain accurate daily census by achieving full understanding of resident payer sources and their hierarchy along with state and federal regulations that pertain to census entry.
• Possess a full understanding of the Admission process along with documentation requirements necessary to complete a resident file.
• Meet with resident and/or representative on all admissions to ensure they have an understanding of their financial responsibility to the Community.
• Possess a full understanding of the Medicaid eligibility requirements and proactively identify and assist residents with the application process. Work with Medicaid Caseworkers to address denials and appeal where necessary.
• Maintain collection goals by ensuring prepayment of all private pay accounts. Follow collection procedures which includes collection calls, mailing statements, and collection letters. Identify accounts that require escalation to small claims, estate or collection attorney.  Work with field support staff to determine and prepare documents for uncollectible accounts.
• Process daily deposits and apply funds accurately to resident accounts.
• Process and maintain resident trust activity according to policy, state, and federal regulations.
• Process consolidated billing as received to ensure timely recording of the expense.

Shift and Wage:

• Full-Time Opportunity Available 
• Shifts Needed: Days 

Benefits and Perks:

• Eligible for benefits the first of the month following 30 days
• Comprehensive benefit packages including medical, dental, and vision
• 401K through Fidelity
• Paid Time Off (PTO)
• Educational and tuition opportunities
• Various Discount Programs Offered
• Employee Recognition Programs
• Culture of employees creating an IMPACT!

*Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, age and military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.