Business Office Director - Healthcare jobs in Texas

Business Office Director - Healthcare directs the day to day activities of a hospital's business office. Responsible for admitting and registration, patient billing and collection, third-party payer relations, and preparation of insurance claims. Being a Business Office Director - Healthcare administers policies and procedures and ensures all office activities comply with hospital standards and government regulations. Ensures that patient financial matters are handled in an efficient manner. Additionally, Business Office Director - Healthcare requires a bachelor's degree. Typically reports to top management. The Business Office Director - Healthcare manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Business Office Director - Healthcare typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Healthcare Business Office Manager
  • Coral LTC
  • Mc Gregor, TX FULL_TIME
  • Required Qualifications

    • Bachelor’s degree in Accounting, Business Administration or related field preferred.
    • Must have at least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related health care facility.
    • Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.

    Major Duties and Responsibilities

    Plans, develops, organizes, implements, evaluates and directs the overall financial operation of the facility as well as its programs and activities, in accordance with generally accepted accounting principles and current state and federal laws/regulations.

    Reports the facility’s financial performance at least monthly, and more frequently as needed, to the Administrator and the Board of Managers, Directors, and/or governing body as directed.

    Identifies, in conjunction with the Administrator and selected department heads, the facility’s key performance financial indicators.Establishes an ongoing system to monitor these key indicators.These key performance indicators promote the fiscal health of the facility. 

    Evaluates key performance indicator outcomes with department heads to determine the need for action from leadership and/or management such as re-education or revisions related to the facility’s financial outcomes.

    Develops and implements processes and systems in the Business Office to manage billing, collections (A/R), accounts payable (A/P), patient trust, liability notices, general ledger functions, business/payroll taxes, purchase orders, cash flow and all necessary business transactions using generally accepted accounting principles.

    Ensures the Business Office procedures comply with regulatory requirements related to bed-hold notice requirements.

    Develops and implements payroll accounting processes, including special accounting functions required by any employee benefit or retirement plans, insurance accounting required by the federal Family and Medical Leave Act, etc.

    Produces monthly facility income statement. 

    Prepares financial records and cost reports for submission to authorized government agencies as required by current regulations.

    Utilizes and is proficient in various excel, word, adobe, and other electronic reporting formats.

    Maintains schedules for capital expenses and fixed asset depreciation.

    Reviews and interprets monthly financial statements and provides relevant information to the Administrator and Board of Directors, Managers, or governing body.

    Makes written and oral reports/recommendations routinely and as requested.

    Ensures monthly billing is completed timely using facility A/R software. 

    Ensures facility’s billing checks and balances are followed by all team members as required by facility policy including but not limited to the balancing of the daily census, Medicare triple check prior to billing, etc.

    Maintains working knowledge of all aspects of facility’s financial software program.

    Develops and monitors accounts receivables.Reports delinquent accounts and solutions to overcome obstacles to the Administrator.

    Develops and maintains written policies and procedures that govern the accounting functions of the facility.

    Maintains a working knowledge of the state long term care Medicaid insurance program, Medicare Part A, B and C insurance program, and private long term care insurance programs.

    Ensures pre-admission financial evaluations regarding the identification of a payer source is coordinated with the Admissions Office as part of the pre-admissions process.

    Leads and coordinates daily, weekly, bi-monthly or monthly financial meetings to monitor budget compliance with facility department heads.Implements corrective action when necessary.

    Leads budget development with department heads bi-annually.

    Completes and analyzes facility monthly financial reports.Makes recommendations and financial projection reports to the Administrator regarding facility performance and stated objectives.

    Projects and develops yearly facility budgets with the Administrator.May be expected to report projected budgets with the Administrator to the Board of Directors 

    Develops and maintains positive relationships with residents, employees, and family members.

    Promotes and establishes effective communication and customer service to achieve facility goals and customer satisfaction.

    Supervises all Business Office personnel and their work functions.

    Evaluates work performance of Business Office personnel in concert with Human Resources for expected performance outcomes.

    Ensures the admissions staff’s behavior is aligned with facility financial goals.Addresses behaviors of Business Office personnel when incongruent with facility goals.

    Facilitates, serves, attends or participates in various committees of the facility as necessary.

    Understands, continues to learn, and teaches others about new CMS program initiatives affecting the facility’s fiscal health such as value based purchasing programs like SNF-VBP, SNF-QRP, Quality Measures, and Payroll Based Journal reporting, etc. 

    Participates in QAPI or facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.

    Identifies and collaborates with members of the interdisciplinary team, consultants, and others when needed to identify opportunities for enhanced financial services to the residents and/or resolve issues.

    Recruits talented, qualified individuals in conjunction with Human Resources to fill department positions as a key factor in building and maintaining a strong and capable Business Office team.

    Promotes teamwork, mutual respect, and effective communication.Promotes positivity and active daily problem solving. 

    Reads and stays informed regarding developments in the skilled nursing sector and associated support services, regulatory, business practices and other entities potentially influencing the facility’s fiscal health.

    Reviews and develops a plan of correction for accounting deficiencies noted during survey inspections and provide a written copy of such plan to the Administrator.

    Promotes and encourages an environment of trust within the Business Office as well as with department heads and all facility employees.

    Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.

    Additional Tasks

    • Treats all residents with dignity and respect.Promotes and protects all residents’ rights.
    • Establishes a culture of compliance by adhering to all facility policies and procedures.Complies with standards of business conduct, and state/federal regulations and guidelines.
    • Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
    • Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
    • Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.Reports any retaliation or discrimination to HR or compliance officer.
    • Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator.Protects residents from abuse, and cooperates with all investigations. 
    • Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy. 
    • Participates in all life safety and emergency drills and trainings.Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.
    • Reports work-related injuries and illnesses immediately to supervisor.
    • Follows established infection control policies and procedures.
    • As a condition of employment, completes all assigned training and skills competency.

    Personal Skills and Traits Desired/ Physical Requirements/Working Conditions

    • Ability to read, write, speak and understand the English language.
    • Must be a supportive team member, contribute to and be an example of team work.
    • Ability to make independent decisions when circumstances warrant such action.
    • Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
    • Must have patience, tact, and willingness to deal with difficult residents, family and staff.
    • Must be able to relay information concerning a resident’s condition.
    • Must not pose a threat to the health and safety of other individuals in the workplace.
    • Must be able to move intermittently throughout the workday.
    • Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
    • Ability to assist in evacuation of residents during emergency situations.
    • Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
    • May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.
    • Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.
    • May be subject to hostile or emotional residents, family members, visitors or personnel.
    • Possesses leadership, supervisory skills and willingness to work harmoniously with and supervise other personnel.
    • Successfully follows oral and written instructions.
    • Successfully relays information concerning business office matters, residents, employees or any given subject matter.
    • Willing to cope with the mental and emotional stress of the position.
    • Communicates with medical, nursing staff, and all departments.
    • Accepts call-backs during emergency conditions.
    • Works in office and throughout the facility.
    • Willing to work to task completion in spite of frequent interruptions.
    • Works beyond 9-5pm (normal working hours).May work weekends, and holidays when necessary.

    Compliance as a Condition of Employment and Performance Appraisal

    Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment.Compliance will be a factor in evaluating job performance.Violations, including failure to report violations, will result in disciplinary action, up to and including termination.

    This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position.Other tasks not listed here may be assigned by the Board of Managers, Board of Directors, and/or President of the company.Periodic revision may be necessary to reflect changes in expectations placed on long term care by various governmental agencies.This job description will be reviewed and/or revised annually and as needed.

    Individual performance will be evaluated using the following scale:

    1. Unsatisfactory: Achieves results which are far less than the standards identified for the performance factors rated.
    2. Needs Improvement: Achieves results which are less than the standards identified for the performance factors rated.Exhibits the potential to become a competent performer.May be new to job or need skill development.
    3. Meets Standards: Achieves results which meet the standards identified for the performance factors rated.This rating is the expected level of performance.
    4. Exceeds Standards: Achieves results which usually exceed the standards identified for the performance factors rated.
  • 9 Days Ago

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Healthcare Office Business Manager
  • Qoros Cardiovascular Care
  • Webster, TX FULL_TIME
  • QOROS Cardiovascular is seeking an experienced Healthcare Office Business Manager to lead a well-established Cardiology group with 2 offices located less than 30 - minutes apart. KEY ACCOUNTABILITIES ...
  • 4 Days Ago

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Healthcare Regional Business Office Manager
  • Coral LTC
  • Mc Gregor, TX FULL_TIME
  • Healthcare Regional Business Office Manager Location: Texas (5 facilities) This position requires traveling. Job Type: Full-time Job Summary: The Regional Business Office Manager is responsible for ov...
  • 5 Days Ago

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Healthcare Regional Business Office Manager
  • Coral LTC
  • Arlington, TX FULL_TIME
  • Healthcare Regional Business Office Manager Location: Texas (5 facilities) This position requires traveling. Job Type: Full-time Job Summary: The Regional Business Office Manager is responsible for ov...
  • 14 Days Ago

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Senior Director of Business Intelligence
  • Highgate Hotels Corporate Office TX
  • Irving, TX FULL_TIME
  • Compensation TypeYearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant play...
  • 1 Month Ago

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Director of Business Development, Healthcare SNF
  • The Brightpointe
  • Conroe, TX FULL_TIME
  • Are you excited and inspired by innovation and technology used to deliver the very best patient care? We want to hear from you! Join a team where your growth, success, and impact are at the heart of o...
  • 16 Days Ago

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Healthcare Director
  • Harmony Senior Services
  • Summerville, SC
  • Why Harmony? 401k + Fulltime Part-time Benefits Packages Employee Referral Bonus + Incentives (free meals, movie tickets...
  • 3/28/2024 12:00:00 AM

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Director of Healthcare Effectiveness Data and Information Set (HEDIS)
  • Regal Medical Group
  • The Director, HEDIS will provide direction and supervision to the HEDIS team and the management team of the HEDIS team. ...
  • 3/28/2024 12:00:00 AM

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Director of Healthcare Programs, Bureau of Healthcare and Community Readiness
  • City of New York
  • New York, NY
  • Job Description Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Departmen...
  • 3/28/2024 12:00:00 AM

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Director Actuarial & Healthcare Analytics (Hybrid or Remote) - Health Alliance Plan
  • Henry Ford Health System
  • Troy, MI
  • Health Alliance Plan (HAP) is seeking a dynamic leader as the Director, Actuarial and Healthcare Analytics. As the Direc...
  • 3/28/2024 12:00:00 AM

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Director 1, Healthcare Technology Management
  • Sodexo
  • Zanesville, OH
  • Unit Description: Lifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life...
  • 3/26/2024 12:00:00 AM

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Regional Director of Healthcare Operations (Southern Bureau)
  • AIDS Healthcare Foundation
  • Atlanta, GA
  • WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing someth...
  • 3/26/2024 12:00:00 AM

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Creative Director, Art (Healthcare)
  • VMLY&R Health
  • New York, NY
  • Description Position at VMLY&R Health Who we are: At VML, we are a beacon of innovation and growth in an ever-evolving w...
  • 3/25/2024 12:00:00 AM

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Director 1, Healthcare Technology Management
  • Sodexo
  • ZANESVILLE, OH
  • Unit Description: Lifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life...
  • 3/24/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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$134,972 to $192,082

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