Business Intelligence Manager manages a business intelligence team centered on providing insight and aiding in business decision-making. Plans projects to produce reports and perform meaningful quantitative or qualitative analyses addressing impactful business issues or questions. Being a Business Intelligence Manager lends significant subject-matter expertise to enhance projects with insightful takeaways and perspective. Collaborates with project stakeholders to design and plan initiatives, and ensures that business intelligence analysts have the tools, training, and understanding of the field to produce effective dashboards, reports, and metrics. Additionally, Business Intelligence Manager requires a bachelor's degree. Typically reports to a director or head of a unit/department. The Business Intelligence Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Intelligence Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 400 employees, 2,000 customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.
About the Team:We are looking for a Principal Senior Product Manager to join the Invoca product management team and help lead the next set of highly innovative products and features for our conversation intelligence platform.
Our product management team works closely with customers, partners, business and engineering colleagues in a lean startup, agile software development environment to bring industry-leading call intelligence solutions to B2C and B2B enterprises.
About the Role:In this role, you will thrive in a highly upbeat, remote and dynamic environment, applying Agile product management techniques.You will also be working with key partners - including prospective and existing customers - to help define Invoca's product vision and execute work aimed at unlocking conversation intelligence for our customers.
You will report to the VP of Product that oversees the Conversation Intelligence/AI business unit, while working very closely with the Director of Data Science and their team. You will be responsible for developing the vision and strategy of how to bring our next generation AI/ML solution to life for our customers to realize the value in the conversational insights we glean from their customer conversations. You will have a passion for the overlap between AI/ML analytics and customer/business value that can be gleaned from such applications.
What you will do
As a Principal Product Manager, you'll engage in full-lifecycle product management for the Conversation Intelligence product platform. You'll help strategize, shape and break-down requirements for the engineering team to execute work for this product line.
As a Principal, you'll have the opportunity to perform market research to inform the shaping process of the new products that you'll own. You'll be working closely on, and with, small scrum teams in an Agile environment, as well as most closely day-to-day with the Data Science team to support the development of our next generation AI engine that will power conversation intelligence for our customers.
You Have:Salary, Benefits & Perks:
Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.
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