Business Analytics Director manages and oversees business analytics projects and processes to provide data-driven insights related to business performance used to advise and develop strategies for operational improvements and future business initiatives. Utilizes KPIs, business performance data, industry trends, competitor intelligence, and customer information to develop analytical tools, reports, and models across the organization to inform and support decision-making. Being a Business Analytics Director consults with stakeholders to understand the business model, objectives, issues, and challenges that analytics can support. Develops standards and collection processes to support robust analytics and reporting data pipelines. Additionally, Business Analytics Director builds teams with statistical methods, modeling, analytical methodologies, and data analysis skills to support the business. Requires a bachelor's degree in finance, statistics or a quantitative field. Typically reports to a head of a unit/department. The Business Analytics Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Analytics Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Position Title | Director of Enrollment Analytics & CRM Solutions |
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Working Location (City, State) | Boone, NC |
Faculty Rank | No |
Provide Rank | N/A |
Position Number | 080951 |
Department | VC for Enrollment Management - 240000 |
Description of University | Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors. |
Minimum Qualifications |
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License/Certification Required | N/A |
Preferred Qualifications |
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Essential Duties and Responsibilities | The goal of Enrollment Management is to provide leadership for App State to achieve optimal outcomes for university access, recruitment, retention, and graduation. The division strategically plans and implements tactics to ensure that talented students continue to choose to enroll at App State and that those who enroll achieve success as measured by their timely graduation and achievement of their collegiate goals. The Director of Enrollment Analytics & CRM Solutions is a twelve-month EHRA exempt position that leads the innovation, development, improvement, and long-term development of the analytics and CRM solutions used in all facets of Enrollment Management. This also includes serving as the liaison with campus constituents/forming relationships/expanding the use of Slate. The Director is responsible for leading the development and maintenance of the CRM (Slate) and associated workflows, serves as the liaison between end users and the CRM vendor, and supervises the Slate team. Key Responsibilities: Serve as the Slate Administrator and Enrollment Analytics lead. This includes:
Serve as a contact for Slate issues and questions. This includes:
Developing App State's Slate knowledge base. This includes:
Ensure data integrity in Slate. This includes:
Other duties as assigned, including but not limited to:
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Type of Position | Full Time Position |
Staff/Non-Faculty | Staff/Non-Faculty |
Appointment Type | 1.0 |
Work Schedule/Hours | Monday-Friday, 8:00 am - 5:00 pm (occasional weekends for Admissions events) |
Number of Hours Per Week | 40 |
Number of Months Per Year | 12 |
Mandatory Staff | No |
Suggested Salary Range | Salary Commensurate with experience |
Physical Demands of Position | Typical physical demands of a professional position within a university office area. |
Posting Date | 01/12/2024 |
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Closing Date | |
Open Until Filled | Yes |
Evaluation of Applications Begins | 01/26/2024 |
Proposed Date of Hire | 02/19/2024 |
Special Instructions to Applicants | For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:
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Search Chair Name | Bailey Hostetter |
Search Chair Email | hostetterbs@appstate.edu |
Quick Link | |
Posting Number | 201501341P |
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