Business Analytics Director jobs in Johnson City, TN

Business Analytics Director manages and oversees business analytics projects and processes to provide data-driven insights related to business performance used to advise and develop strategies for operational improvements and future business initiatives. Utilizes KPIs, business performance data, industry trends, competitor intelligence, and customer information to develop analytical tools, reports, and models across the organization to inform and support decision-making. Being a Business Analytics Director consults with stakeholders to understand the business model, objectives, issues, and challenges that analytics can support. Develops standards and collection processes to support robust analytics and reporting data pipelines. Additionally, Business Analytics Director builds teams with statistical methods, modeling, analytical methodologies, and data analysis skills to support the business. Requires a bachelor's degree in finance, statistics or a quantitative field. Typically reports to a head of a unit/department. The Business Analytics Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Analytics Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Director of Enrollment Analytics & CRM Solutions
  • Appalachian State University
  • Boone, NC FULL_TIME
  • Request to Recruit

    Position Title Director of Enrollment Analytics & CRM Solutions
    Working Location (City, State) Boone, NC
    Faculty Rank No
    Provide Rank N/A
    Position Number 080951
    Department VC for Enrollment Management - 240000
    Description of University
    Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
    Position Summary Information

    Minimum Qualifications
    • Bachelor's degree or equivalent experience
    • Advanced understanding of the undergraduate and graduate admissions funnel and the fundamentals of student recruitment
    • Effective communication skills in person and in writing
    • Ability to perform work that is highly technical and an understanding of relational databases
    • Must have a team mentality and be able to operate effectively in an ever-changing environment
    • Ability to keep confidences and maintain highest levels of compliance with university, state and federal rules and laws
    • Experience leveraging CRM to achieve enrollment successes
    License/Certification Required
    N/A
    Preferred Qualifications
    • Experience managing and leveraging the CRM Slate
    • Experience in predictive and prescriptive enrollment analytics and reporting
    • Supervision experience
    • Experience in Banner/Ellucian
    • Understanding of SQL
    Essential Duties and Responsibilities
    The goal of Enrollment Management is to provide leadership for App State to achieve optimal outcomes for university access, recruitment, retention, and graduation. The division strategically plans and implements tactics to ensure that talented students continue to choose to enroll at App State and that those who enroll achieve success as measured by their timely graduation and achievement of their collegiate goals.

    The Director of Enrollment Analytics & CRM Solutions is a twelve-month EHRA exempt position that leads the innovation, development, improvement, and long-term development of the analytics and CRM solutions used in all facets of Enrollment Management. This also includes serving as the liaison with campus constituents/forming relationships/expanding the use of Slate.

    The Director is responsible for leading the development and maintenance of the CRM (Slate) and associated workflows, serves as the liaison between end users and the CRM vendor, and supervises the Slate team.

    Key Responsibilities:

    Serve as the Slate Administrator and Enrollment Analytics lead. This includes:
    • This position is the security officer for the office, assuring data integrity and assuring access to the system and data is granted only for those with legitimate business need and ensures that system access is reviewed frequently.
    • Understands the enrollment goals of App State and is able to help others understand how analytics and CRM lead to enrollment success.
    • Support the strategy of new student enrollment projections by routinely analyzing data to inform adjustments of recruitment strategies and integrated marketing plans.
    • Understand potential new student markets by utilizing historical enrollment patterns at App State as well as prospective student research.
    • Implement innovations that improve the efficiency and/or abilities of recruitment and processing functions.
    • Leads multiple team efforts with the ability to assess the skills and strengths of individuals to optimize outcomes.
    • Develops and manages expedient and effective prospect and application processing methods utilizing all the functionality of the CRM (both delivered and custom) and available integrations with the SIS and other technology systems.
    • Develops and maintains necessary enrollment admissions reports, projects upcoming reporting needs, and establishes effective data strategies and standards in all associated prospect datasets for the purpose of communicating to internal and external clients.

    Serve as a contact for Slate issues and questions. This includes:
    • Respond to requests filed by university colleagues, escalating as necessary.
    • Solve Slate issues for department staff.
    • Troubleshoot with third-party vendors
    • Monitor Slate forums on behalf of the Slate Team to keep colleagues aware of known issues.
    • Review audit queries to assure data integrity.
    • Maintain queries for campus partners.
    • Build simple events in the graduate Slate instance on campus.

    Developing App State's Slate knowledge base. This includes:
    • Develop a specific App State Slate user manual.
    • Document solutions to day-to-day technical problems to include maintenance, modification, or development of complex inter-related applications/solutions.
    • Leads and organizes training sessions in the effective and creative uses of the CRM both inside and outside of Enrollment Management and delegates permissions and roles in the use of the CRM as necessary. (ie: reporting and queries to ensure high levels of self-sufficiency)

    Ensure data integrity in Slate. This includes:
    • Responsible for overseeing the process of data exchange with third-party vendors.
    • Inform stakeholders of changes in data structure to align campus reporting mechanisms.
    • Collaborate with ITS to troubleshoot data integrations with the student information system.
    • Overseeing clean import data requests into Slate on demand and establishing upload procedures as well as data practices, including the reconciliation of duplicate records, for the CRM and all prospective student information to the CRM; manages the upload of all prospective student information into the CRM.

    Other duties as assigned, including but not limited to:
    • Attend the annual Slate summit conference, webinars, and other professional development opportunities.
    • Stay current on standard processes as an active member of the Slate community.
    • Work positively in a highly team-oriented leadership structure so that healthy work relationships are fostered and each team member is equipped with the necessary tools and information required to achieve enrollment goals.
    • Strategize the expansion and opportunities of the Slate team to ensure the team is able to meet the University and division goals

    Type of Position Full Time Position
    Staff/Non-Faculty Staff/Non-Faculty
    Appointment Type 1.0
    Work Schedule/Hours Monday-Friday, 8:00 am - 5:00 pm (occasional weekends for Admissions events)
    Number of Hours Per Week 40
    Number of Months Per Year 12
    Mandatory Staff No
    Suggested Salary Range Salary Commensurate with experience
    Physical Demands of Position
    Typical physical demands of a professional position within a university office area.
    Posting Details Information

    Posting Date 01/12/2024
    Closing Date
    Open Until Filled Yes
    Evaluation of Applications Begins 01/26/2024
    Proposed Date of Hire 02/19/2024
    Special Instructions to Applicants
    For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:

    • Cover Letter
    • Resume
    • Attach a list of at least 3 (three) References with contact information.
    Search Chair Name Bailey Hostetter
    Search Chair Email hostetterbs@appstate.edu
    Quick Link
    Posting Number 201501341P

    Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

     

  • 10 Days Ago

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Director of Enrollment Analytics & CRM Solutions
  • appstate
  • Boone, NC FULL_TIME
  • The goal of Enrollment Management is to provide leadership for App State to achieve optimal outcomes for university access, recruitment, retention, and graduation. The division strategically plans and...
  • 11 Days Ago

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Director of Operations and Business Development
  • Aire Serv of Johnson City
  • Johnson, TN FULL_TIME
  • Refrigeration SPEARS SERVICES INC. Air Conditioning 3501 W. Market St, Suite 1 Johnson City, TN 37604 | | TN License 35347 NC License 26846-U VA License June 27, 2023 Do you have extensive experience ...
  • Just Posted

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Director of Operations and Business Development
  • Aire Serv of Johnson City
  • Johnson, TN FULL_TIME
  • Refrigeration SPEARS SERVICES INC. Air Conditioning 3501 W. Market St, Suite 1 Johnson City, TN 37604 | | TN License 35347 NC License 26846-U VA License June 27, 2023 Do you have extensive experience ...
  • 8 Days Ago

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Business Development Director
  • LabConnect, LLC
  • Johnson, TN FULL_TIME
  • Overview LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. ...
  • 15 Days Ago

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Regional Director of Clinical Business Devolvement
  • Infinity Healthcare Consulting
  • Johnson, TN FULL_TIME
  • Now Hiring - Director of Clinical Business Development - East Tennessee COME JOIN OUR TEAM!! Competitive Pay! A comprehensive benefit package includes: Tuition Reimbursement Flexible Scheduling Paid B...
  • 21 Days Ago

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0 Business Analytics Director jobs found in Johnson City, TN area

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Project Manager
  • Tate, Inc.
  • Johnson City, TN
  • Tate, a global provider of innovative raised access flooring, structural ceilings, and modular prefabricated aisle conta...
  • 3/28/2024 12:00:00 AM

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Assistant General Manager
  • Krystal Restaurant
  • Johnson City, TN
  • Our Assistant General Managers balance being a great leader with delivering WOW service to our guests. Krystal Assistant...
  • 3/28/2024 12:00:00 AM

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Store Manager
  • Murphy Oil USA
  • Johnson City, TN
  • Job Posting As a Store Manager at Murphy USA, you will join a diverse team of people on solid career paths in a growing ...
  • 3/27/2024 12:00:00 AM

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Insurance Agent/ Entry level Sales and Leadership Positions Available
  • Globe Life Family Heritage Division-Zaccheo Agency
  • Johnson City, TN
  • Job Description Job Description Due to expansive growth we are looking to add to our team in Johnson City and surroundin...
  • 3/27/2024 12:00:00 AM

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Financial Analyst (FT) Payor Strategy - Hybrid Remote - Johnson City, TN
  • Payor Strategy
  • Johnson City, TN
  • Financial Analyst (FT) Payor Strategy - Hybrid Remote - Johnson City, TN Job ID: 004DNX BALLAD CORPORATE Finance/Account...
  • 3/26/2024 12:00:00 AM

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Digital Marketing Specialist (FT) Marketing - Remote Position
  • MARKETING & PUBLIC RELATIONS
  • Johnson City, TN
  • Digital Marketing Specialist (FT) Marketing - Remote Position Job ID: 004A2U BALLAD CORPORATE Marketing/Communications -...
  • 3/26/2024 12:00:00 AM

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Fire Field Project Manager
  • Johnson Controls International
  • Johnson City, TN
  • Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, o...
  • 3/25/2024 12:00:00 AM

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Area Scouts | Sports - Regional Manager | Athlete Evaluator
  • Area Scouts
  • Johnson City, TN
  • Area Scouts | Sports - Regional Manager | Athlete Evaluator Sports Currently Covered: Baseball Basketball Football Softb...
  • 3/25/2024 12:00:00 AM

Johnson City is in northeastern Washington County at 36°20′N 82°22′W / 36.333°N 82.367°W / 36.333; -82.367 (36.3354, -82.3728), with smaller parts extending north into Sullivan County and east into Carter County. Johnson City shares a contiguous southeastern border with Elizabethton. Johnson City also shares a small contiguous border with Kingsport to the far north along I-26 and a slightly longer one with Bluff City to the northeast along US 11E.[citation needed] According to the United States Census Bureau, the city has an area of 43.3 square miles (112.1 km2), of which 42.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Analytics Director jobs
$152,741 to $203,488
Johnson City, Tennessee area prices
were up 1.3% from a year ago

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