Branch Service Representative jobs in Texas

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative (DeSoto Branch)
  • Inwood National Bank
  • De Soto, TX FULL_TIME
  • This position is located in-office at the DeSoto Branch - 1801 N Hampton Rd, DeSoto, TX 75115  

    As a Customer Service Representative, you will be responsible for providing exceptional customer service, accurately processing customer transactions, and maintaining a safe and secure working environment. You will be the face of our company and your friendly, professional attitude is essential in building customer relationships. Excellent communication and problem-solving skills are key to helping customers with their financial needs.  
      
    Job Responsibilities  
    • Greet customers upon arrival and provide prompt, courteous service
    • Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently
    • Maintain accurate records of transactions
    • Balance cash drawer and reconcile discrepancies
    • Answer customer inquiries and provide appropriate information
    • Refer customers to the appropriate staff for further assistance
    • Maintain a clean and professional work station
    • Adhere to all security procedures and regulations to minimize risk
    • Identify customer needs and suggest appropriate products or services
    • Cross-sell bank products and services to customers
    • Ensure compliance with banking regulations and policies
    • Monitor customer feedback and provide insights for product and process improvements
    • Ensures compliance with established Bank policies and procedures.  Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and related laws as they pertain to the Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program.
    Job Requirements  
    • High school diploma or equivalent
    • Previous Teller / CSR & Cash handling experience
    • Excellent customer service skills
    • Good organizational and communication skills
    • Ability to accurately handle and count money
    • Basic computer skills
    • Ability to work in a fast-paced environment
    • Ability to maintain confidentiality
    • Ability to adhere to policies and procedures
    • Ability to learn banking regulations and procedures
    • Ability to work independently and as part of a team
    • Ability to manage multiple tasks simultaneously

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, veteran status, pregnancy or any other protected status.   

      

      
  • 23 Days Ago

C
Customer Success Representative
  • City of Farmers Branch
  • Farmers, TX FULL_TIME
  • Serves as the first contact for visitors to Farmers Branch City Hall. Greets and directs visitors, provides prompt and courteous service to promote a positive, professional image of the city. Under ge...
  • 15 Days Ago

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Front Desk Representative
  • Candlewood Suites Farmers Branch
  • Farmers, TX FULL_TIME
  • Candlewood Suites is currently interviewing qualified candidates for Front Desk. The ideal candidate must must be detailed oriented with excellent computer skills and customer service experience. Hote...
  • Just Posted

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Customer Success Representative
  • City of Farmers Branch
  • Dodson, TX FULL_TIME
  • JOB Serves as the first contact for visitors to Farmers Branch City Hall. Greets and directs visitors, provides prompt and courteous service to promote a positive, professional image of the city. Unde...
  • 10 Days Ago

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Branch Manager
  • AAA Co. Loans & Tax Service
  • Allen, TX FULL_TIME
  • Job Description Job Purpose:Maintains customer satisfaction, promotes the growth of the office, managing staff, and the enforcement of company policy and procedures. Duties:* Accomplishes customer ser...
  • 6 Days Ago

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Customer Service Representative
  • D3S Service
  • MAGNOLIA, TX FULL_TIME
  • NORMAL DAY-TO-DAY DUTIES Customer service representative will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We will support the app...
  • 3 Days Ago

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Customer Service Rep
  • LoanMax Title Loans
  • Topeka, KS
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 4/22/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Coffeyville, KS
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 4/21/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Coffeyville, KS
  • Mid-American Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential b...
  • 4/20/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Concord, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 4/19/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Shawnee, KS
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 4/19/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Liberal, KS
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 4/19/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Manchester, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 4/19/2024 12:00:00 AM

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Customer Service Rep
  • Patterson
  • Great Falls, MT
  • Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
  • 3/21/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$39,974 to $50,094

Branch Service Representative in Vincennes, IN
At Bank of Hawaii, were passionate about providing our customers with exceptional financial service.
January 11, 2020
Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters.
February 18, 2020
Branch Service Representative in Bangor, ME
We now deliver financial services from hundreds of offices employing thousands of high-quality individuals across the country to hundreds of thousands of customers.
December 04, 2019
Branch Service Representative in Saint Louis, MO
Coordinate with call center customer service representative and service manager to resolve all issues and provide support to all activities to ensure achievement of all customer objectives.
December 31, 2019