Branch Service Representative jobs in Rhode Island

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Branch Representative (Providence and Warwick Branches)
  • Shoreham Bank
  • Providence, RI FULL_TIME
  • Shoreham Bank, formerly Home Loan Investment Bank, is seeking teller/branch representatives in our retail banking branches. Full-time position with generous benefits package. This position is based primarily in our Providence, RI branch but does require the availability to work in our Warwick, RI branches when necessary. Candidates must also be available to work one Saturday per month (or more if proper coverage is needed) on a rotating schedule.

    The Branch Representative will be expected to:

    • Develop and maintain customer relationships and provide excellent customer service.
    • Acquire and retain customer relationships by providing solutions to meet customer needs.
    • Adhere to all bank operational policies and procedures.
    • Assist customers with account related requests including Certificate of Deposits & Individual Retirement Accounts.
    • Process and complete customer forms and documentation including IRA transfers, stop payments, ATM card applications, etc.
    • Research and resolve customer inquiries for all banking services.

    Equal Employment Opportunity

    Shoreham Bank provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law.

    Job Type: Full-time

    Pay: $18.00 - $21.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance

    Experience level:

    • 1 year

    Schedule:

    • 8 hour shift

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • bank teller: 1 year (Preferred)
    • customer service: 1 year (Preferred)

    Work Location: In person

  • 7 Days Ago

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Member service representative
  • Navigant Credit Union
  • Pawtucket, RI FULL_TIME
  • ABOUT : People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and co...
  • 12 Days Ago

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Customer service representative
  • LC EXCUSIVE
  • Newport, RI FULL_TIME
  • In this role, you will promote and sell products using proven sales techniques to prospective customers. We are searching for an individual with excellent verbal and written communication skills who l...
  • 12 Days Ago

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Customer service representative
  • Clear
  • Cranston, RI FULL_TIME
  • Check out a day in the life at CLEAR in the video above. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. What...
  • 13 Days Ago

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Flex Service Representative (FT)
  • Hertz Rent A Car
  • Warwick, RI FULL_TIME
  • Help make Hertz sparkle by joining our team!Wages: $18.00/HourDo you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide hel...
  • 14 Days Ago

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Customer Service Representative
  • Moxie Management
  • Woonsocket, RI FULL_TIME
  • We pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trus...
  • 15 Days Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$42,628 to $53,420

Branch Service Representative in Vincennes, IN
At Bank of Hawaii, were passionate about providing our customers with exceptional financial service.
January 11, 2020
Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters.
February 18, 2020
Branch Service Representative in Bangor, ME
We now deliver financial services from hundreds of offices employing thousands of high-quality individuals across the country to hundreds of thousands of customers.
December 04, 2019
Branch Service Representative in Saint Louis, MO
Coordinate with call center customer service representative and service manager to resolve all issues and provide support to all activities to ensure achievement of all customer objectives.
December 31, 2019