Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Calling all service-oriented animal lovers! Join a leading team committed to practicing the highest quality animal health care and client experiences. We are looking for Client Services Representatives for our FARGO clinic location who are customer-oriented and will act as a liaison, provide product/service information and resolve any emerging problems that our clients might face with accuracy and efficiency as a veterinary receptionist. Our best CSRs are genuinely excited to help customers, able to multi-task, are patient, empathetic and passionately communicative. They love to talk, can think outside the box and problem-solving comes naturally. They are confident at troubleshooting and investigate if they don’t have enough information. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction for our clients and the needs of their pets. If this is you, we want your application.
DUTIES:
The Client Services Representative is a position of great importance because this team member is responsible for the client’s first and usually last impression of our clinic. You must be able to recognize and meet the client’s needs. An overview of the duties:
EXPECTATIONS:
STARTING WAGE IS $16 PER HOUR, with increase based on experience in veterinary field.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 36 – 40 per week
Benefits:
Schedule:
Education:
Experience:
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Ability to Relocate:
Work Location: In person