Branch Service Representative jobs in Missouri

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Cusomer Service Representative
  • The State Bank / Flat Branch Bank
  • Richmond, MO FULL_TIME
  • Overview

    The State Bank of Richmond soon to be known as Flat Branch Bank is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you!

    Duties
    - Answer incoming customer inquiries via phone, email, and chat

    -Assist Bank Clients with opening new accounts and being a dynamic problem solver for whatever issue the Bank Client is experiencing

    -The applicant needs to have the ability to learn the bank’s products and services in order to better serve the bank clients as a valuable informational resource
    - Provide accurate and timely information to customers regarding products, services, and promotions
    - Resolve customer complaints or issues with patience and professionalism
    - Conduct outbound calls to follow up on customer inquiries or provide updates
    - Analyze customer feedback to identify areas for improvement in our products or services
    - Perform data entry tasks to update customer records and maintain accurate information

    Qualifications
    - Previous experience in a customer service/customer contact role preferred

    - Previous work experience in Banking preferred

    - On the job training is available for detail oriented and personable individuals with the ability to stay on task and support the team in a fast paced environment
    - Excellent phone etiquette and strong verbal communication skills
    - Ability to effectively communicate with customers
    - Strong problem-solving skills and the ability to think quickly on your feet
    - Proficient in data entry and computer skills
    - Upselling experience is a bonus

    At our Bank, we value our employees and offer competitive benefits packages including medical insurance, paid time off, and opportunities for career growth. Join our team today and make a difference in the lives of our customers while embarking on the next stage of your career!

    Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the department or organization.

    Job Type: Full-time

    Pay: $16.00 - $20.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Health insurance
    • On-the-job training

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday
    • Rotating weekends

    Work setting:

    • In-person
    • Office

    Ability to Relocate:

    • Richmond, MO: Relocate before starting work (Required)

    Work Location: In person

  • 3 Days Ago

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Customer Service Representative - State Farm Agent Team Member
  • Lori Branch - State Farm Agent
  • Holts Summit, MO FULL_TIME
  • ROLE DESCRIPTION: As a Customer Service Representative} with Lori Branch State Farm Agent , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insur...
  • 22 Days Ago

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Member Service Representative-Branch Float
  • TelComm Credit Union
  • Springfield, MO FULL_TIME
  • Overview: As a front-line representative of TelComm Credit Union, you are expected to warmly welcome members and other branch visitors, answer phone calls with a smile and a genuine desire to help, an...
  • 12 Days Ago

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Customer Service Specialist
  • Flat Branch Mortgage Inc
  • Chesterfield, MO FULL_TIME
  • DescriptionBasic Description:The Customer Service Specialist is responsible for providing our internal and external customer’s excellent customer service and handling inbound and outbound calls/custom...
  • 14 Days Ago

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Customer Service Representative (Multi Branch Support)
  • Security Finance
  • Raytown, MO FULL_TIME
  • Job Overview Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job tra...
  • 21 Days Ago

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Customer Service Representative (Multi Branch Support)
  • Security Finance
  • Springfield, MO FULL_TIME
  • Job Overview Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job tra...
  • 24 Days Ago

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Customer Service Rep
  • LoanMax Title Loans
  • Carson City, NV
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Liberal, KS
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Salina, KS
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Coffeyville, KS
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep
  • North American Title Loans
  • Post Falls, ID
  • Northwest Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borr...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Manchester, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/24/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Nashua, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/24/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Janesville, WI
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full-time, entry-level...
  • 3/24/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$38,813 to $48,643

Branch Service Representative in Vincennes, IN
At Bank of Hawaii, were passionate about providing our customers with exceptional financial service.
January 11, 2020
Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters.
February 18, 2020
Branch Service Representative in Bangor, ME
We now deliver financial services from hundreds of offices employing thousands of high-quality individuals across the country to hundreds of thousands of customers.
December 04, 2019
Branch Service Representative in Saint Louis, MO
Coordinate with call center customer service representative and service manager to resolve all issues and provide support to all activities to ensure achievement of all customer objectives.
December 31, 2019