Branch Service Representative jobs in Kansas City, MO

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Cusomer Service Representative
  • The State Bank / Flat Branch Bank
  • Richmond, MO FULL_TIME
  • Overview

    The State Bank of Richmond soon to be known as Flat Branch Bank is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you!

    Duties
    - Answer incoming customer inquiries via phone, email, and chat

    -Assist Bank Clients with opening new accounts and being a dynamic problem solver for whatever issue the Bank Client is experiencing

    -The applicant needs to have the ability to learn the bank’s products and services in order to better serve the bank clients as a valuable informational resource
    - Provide accurate and timely information to customers regarding products, services, and promotions
    - Resolve customer complaints or issues with patience and professionalism
    - Conduct outbound calls to follow up on customer inquiries or provide updates
    - Analyze customer feedback to identify areas for improvement in our products or services
    - Perform data entry tasks to update customer records and maintain accurate information

    Qualifications
    - Previous experience in a customer service/customer contact role preferred

    - Previous work experience in Banking preferred

    - On the job training is available for detail oriented and personable individuals with the ability to stay on task and support the team in a fast paced environment
    - Excellent phone etiquette and strong verbal communication skills
    - Ability to effectively communicate with customers
    - Strong problem-solving skills and the ability to think quickly on your feet
    - Proficient in data entry and computer skills
    - Upselling experience is a bonus

    At our Bank, we value our employees and offer competitive benefits packages including medical insurance, paid time off, and opportunities for career growth. Join our team today and make a difference in the lives of our customers while embarking on the next stage of your career!

    Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the department or organization.

    Job Type: Full-time

    Pay: $16.00 - $20.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Health insurance
    • On-the-job training

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday
    • Rotating weekends

    Work setting:

    • In-person
    • Office

    Ability to Relocate:

    • Richmond, MO: Relocate before starting work (Required)

    Work Location: In person

  • 3 Days Ago

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Customer Service Representative (Multi Branch Support)
  • Security Finance
  • Raytown, MO FULL_TIME
  • Job Overview Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job tra...
  • 21 Days Ago

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Customer Service Representative
  • Doctor's Equipment Service
  • Kansas, MO FULL_TIME
  • We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibil...
  • 1 Day Ago

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Field Support Representative - Full Time
  • Dohrn Transfer -Field Support Representative
  • Cameron, MO FULL_TIME
  • Field Support Representative - Full Time Apply Now Description/Job Summary Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added se...
  • 17 Days Ago

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Sales Representative
  • Pennsylvania Tool Sales and Service
  • Kansas, MO FULL_TIME
  • Outside Sales Representative Job details Penn Tool is looking to expand our outside sales force! We are looking for representatives to manage sales territories in our Ann Arbor MI, Cincinnati OH, Kans...
  • Just Posted

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Customer Service Branch Associate - Delivery Driver / Automotive Paint & Coatings
  • Sherwin-Williams
  • Kansas, MO FULL_TIME
  • The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and opera...
  • 15 Days Ago

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0 Branch Service Representative jobs found in Kansas City, MO area

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Service Representative
  • Thompson Safety LLC
  • Kansas City, KS
  • Description Department: Service FLSA Status: Exempt, commission eligible Job Summary: Responsible for servicing and grow...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative
  • Meritas Health
  • Kansas City, MO
  • Meritas Health is hiring a Patient Service Representative to join our Pavilion for Women team in the Northland!# If you#...
  • 3/28/2024 12:00:00 AM

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Customer Service Rep
  • iFLY World
  • Overland Park, KS
  • ** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO003005 Showing 1 location **...
  • 3/27/2024 12:00:00 AM

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Guest Service Rep(Front Desk)
  • Raymond Management Company
  • Kansas City, MO
  • ** Guest Service Rep(Front Desk)** **Job Category****:** Front Desk **Requisition Number****:** GUEST02089 Showing 1 loc...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • Ascend Learning, Inc.
  • Leawood, KS
  • ** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO003770 Showing 1 locat...
  • 3/26/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Shawnee, KS
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep
  • Hantover Inc.
  • Overland Park, KS
  • Job Description Job Description The Customer Service Representative (CSR) is responsible for providing effective support...
  • 3/25/2024 12:00:00 AM

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Floating Customer Service Representative
  • LoanMax Title Loans
  • Lawrence, KS
  • LoanMax Title Loans - Floating Customer Service Representative (Entry Level) Are you looking for a stable, full time, en...
  • 3/24/2024 12:00:00 AM

Kansas City is the largest city in the U.S. state of Missouri. According to the U.S. Census Bureau, the city had an estimated population of 488,943 in 2017, making it the 37th most-populous city in the United States. It is the central city of the Kansas City metropolitan area, which straddles the Kansas–Missouri state line. Kansas City was founded in the 1830s as a Missouri River port at its confluence with the Kansas River coming in from the west. On June 1, 1850 the town of Kansas was incorporated; shortly after came the establishment of the Kansas Territory. Confusion between the two ensued...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$39,947 to $50,064
Kansas City, Missouri area prices
were up 1.7% from a year ago

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