Branch Service Representative jobs in Indiana

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Service foreman
  • Branch Civil
  • Greensboro, IN FULL_TIME
  • Position Summary

    Branch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company.

    The Equipment Field Foreperson (EFF) is responsible for coordinating, directing and supervising Equipment Operation’s field personnel, and the daily repair and maintenance of BCI equipment.

    The EFF promotes and develops communication, coordination, and cooperation between Field and Equipment Operations. The EFF will provide technical assistance as needed to ensure that equipment personnel work safely and that equipment is maintained in safe and reliable working condition.

    The EFF will use best methods to minimize equipment repair downtime and cost.

    Duties / Responsibilities

    • Comply with all BCI, OSHA, or other relevant safety rules and regulations.
    • Conduct all business with a professional and respectful attitude.
    • Communicate equipment status and readiness with project and equipment operations management.
    • Monitor and evaluate equipment condition, repair priorities, and the safety of all EO field operations.
    • Develop and manage positive relationships and a sense of urgency with EO personnel.
    • Evaluate productivity, monitor labor hours (time cards), and ensures jobs are properly staffed, including covering vacations, call offs, special short-term requirements, and emergency support.
    • Maintain a thorough knowledge of the operating, maintenance, and repair procedures of all equipment owned and / or operated by Branch Civil, Inc.
    • Coordinate and communicate scheduling of major repairs and downtime with Equipment Superintendent.
    • Monitor preventive maintenance scheduling and procedures to ensure correct intervals, tasks, and performance.

    Duties / Responsibilities Cont.

    • Ensure compliance with all Federal, State and Local labor laws.
    • Assist in the recruitment and deployment of equipment maintenance and service personnel
    • Assist with training field equipment ops. personnel upon hiring, as well as assist the Equipment Superintendent in identifying needs for continuing education for established employees.

    Qualifications

    • Associates Degree in Automotive / Diesel Field and 5 years related experience OR
    • 10 years heavy equipment repair experience
    • Preferred basic computer skills with iPad and MS office experience
    • CDL license with hazmat and tanker endorsements required within 60 days

    Competencies

    Leadership

    People Management

    Communicating Effectively

    Work Environment / Safety

    Establishing Relationships

    Travel

    This job operates in the shop, and regular visits to job sites are required.

    Supervisory Responsibility

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and / or move up to 50 pounds.

    Position Type / Expected Hours of Work

    Office days and hours are Monday through Friday, 8 : 00 a.m. to 5 p.m. Work hours may include occasional nights and weekends, which may include overnight stays.

    AAP / EEO Statement

    It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.

    Last updated : 2024-03-23

  • 2 Days Ago

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FIELD SERVICE FOREMAN
  • Branch Civil
  • Greensboro, IN FULL_TIME
  • Position SummaryBranch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company. The Equipment Field Foreperson (EFF) is resp...
  • 4 Days Ago

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Service Representative
  • National Service Solutions US, LLC
  • Carmel, IN FULL_TIME
  • As a Field Service Merchandiser, you will be responsible for stocking and maintaining moulding merchandise in aisles at Home Depot stores within the territory. This position involves heavy lifting and...
  • 11 Days Ago

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Customer service representative
  • Bud’s Plumbing Service Inc.
  • Evansville, IN FULL_TIME
  • Customer Service Representative and Technician Dispatcher Bud’s Plumbing is looking for an organized, efficient Customer Service Representative and Technician Dispatcher with an eye for detail and a h...
  • 27 Days Ago

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Call Center - Customer Service Representative
  • Apex Service Partners
  • Plainfield, IN FULL_TIME
  • Call Center-Customer Service Representative Salary: $18 - $23/hour up to $400/week in commission Hours: Mon-Fri Fri-Mon shifts available 8am-5pm 10am-7pm shifts available Location: 706 W Main St. Plai...
  • 2 Days Ago

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Branch Service Manager
  • Penske
  • East Chicago, IN FULL_TIME
  • Position Summary: A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The bra...
  • Just Posted

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Customer Service Rep
  • LoanMax Title Loans
  • Saint Albans, WV
  • Drummond Financial Job Description: Our Customer Service Representatives are responsible for assisting potential borrowe...
  • 3/28/2024 12:00:00 AM

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Customer Service Rep
  • LoanStar Title Loans
  • El Paso, TX
  • LoanStar Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borro...
  • 3/28/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Carson City, NV
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Shawnee, KS
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Manchester, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/24/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Nashua, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/24/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Green Bay, WI
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 3/24/2024 12:00:00 AM

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Customer Service Rep
  • Patterson
  • Great Falls, MT
  • Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
  • 3/21/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$39,723 to $49,784

Branch Service Representative in Vincennes, IN
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We now deliver financial services from hundreds of offices employing thousands of high-quality individuals across the country to hundreds of thousands of customers.
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Branch Service Representative in Saint Louis, MO
Coordinate with call center customer service representative and service manager to resolve all issues and provide support to all activities to ensure achievement of all customer objectives.
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