Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
About us
Created in 1928 for the sole purpose of providing financial services to our owner- members, MPS Credit Union has grown from those early years into a highly competitive mid-size credit union through a wide arrange of financial products and services. Our credit union is member oriented, professional, collaborative, and supportive, our mission is to "deliver innovative financial products and services adding value to our members lives".
Our work environment includes:
We are immediately looking for (2) member oriented, reliable and professional persons to join our team as Teller at our Miami Gardens north branch. The successful candidate will be responsible for handling member transactions in a professional and efficient manner, while ensuring accuracy and compliance.
We are searching for someone who will:
**Candidate must be open to work on Saturdays. And should be willing to travel to other branches to assist with staffing needs if necessary.**
Apply to MPS Credit Union because we C.A.R.E. about our employees, members & community!!
The statements above are intended to describe the general nature and level of the work being performed by team member's assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills, because the statements are general of the job.
Job Type: Full-time
Pay: $28,080.00 - $31,200.00 per hour
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Work Location: In person
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