Branch Service Representative jobs in Arkansas

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Service foreman
  • Branch Civil
  • Fayetteville, AR FULL_TIME
  • Position Summary

    Branch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company.

    The Equipment Field Foreperson (EFF) is responsible for coordinating, directing and supervising Equipment Operation’s field personnel, and the daily repair and maintenance of BCI equipment.

    The EFF promotes and develops communication, coordination, and cooperation between Field and Equipment Operations. The EFF will provide technical assistance as needed to ensure that equipment personnel work safely and that equipment is maintained in safe and reliable working condition.

    The EFF will use best methods to minimize equipment repair downtime and cost.

    Duties / Responsibilities

    • Comply with all BCI, OSHA, or other relevant safety rules and regulations.
    • Conduct all business with a professional and respectful attitude.
    • Communicate equipment status and readiness with project and equipment operations management.
    • Monitor and evaluate equipment condition, repair priorities, and the safety of all EO field operations.
    • Develop and manage positive relationships and a sense of urgency with EO personnel.
    • Evaluate productivity, monitor labor hours (time cards), and ensures jobs are properly staffed, including covering vacations, call offs, special short-term requirements, and emergency support.
    • Maintain a thorough knowledge of the operating, maintenance, and repair procedures of all equipment owned and / or operated by Branch Civil, Inc.
    • Coordinate and communicate scheduling of major repairs and downtime with Equipment Superintendent.
    • Monitor preventive maintenance scheduling and procedures to ensure correct intervals, tasks, and performance.

    Duties / Responsibilities Cont.

    • Ensure compliance with all Federal, State and Local labor laws.
    • Assist in the recruitment and deployment of equipment maintenance and service personnel
    • Assist with training field equipment ops. personnel upon hiring, as well as assist the Equipment Superintendent in identifying needs for continuing education for established employees.

    Qualifications

    • Associates Degree in Automotive / Diesel Field and 5 years related experience OR
    • Technical diploma and 7 years related experience OR
    • 10 years heavy equipment repair experience
    • Preferred basic computer skills with iPad and MS office experience
    • CDL license with hazmat and tanker endorsements required within 60 days

    Competencies

    Leadership

    People Management

    Communicating Effectively

    Work Environment / Safety

    Establishing Relationships

    Travel

    This job operates in the shop, and regular visits to job sites are required.

    Supervisory Responsibility

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and / or move up to 50 pounds.

    Position Type / Expected Hours of Work

    Office days and hours are Monday through Friday, 8 : 00 a.m. to 5 p.m. Work hours may include occasional nights and weekends, which may include overnight stays.

    AAP / EEO Statement

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.

    Last updated : 2024-03-22

  • 4 Days Ago

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FIELD SERVICE FOREMAN
  • Branch Civil
  • Fayetteville, AR FULL_TIME
  • Position SummaryBranch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company. The Equipment Field Foreperson (EFF) is resp...
  • 5 Days Ago

B
Service Technician
  • Bee Branch Water Association
  • Branch, AR FULL_TIME
  • ```Overview:We are seeking a skilled and experienced Service Technician to join our team. As a Service Technician, you will be responsible for providing field service and performing equipment repairs....
  • 17 Days Ago

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Customer Service Representative (Full-Time) - Main Branch
  • Chambers Bank
  • AR, AR FULL_TIME
  • Customer Service Representative (Full-Time) - Main Branch Job Title Customer Service Representative Job Description The position of Customer Service Representative (CSR) is responsible for providing e...
  • 17 Days Ago

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Branch Manager - Maumelle, AR
  • First Service Bank
  • Maumelle, AR FULL_TIME
  • Branch ManagerHere We GROW Again! First Service Bank is coming to Maumelle.First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, 2022 & 2023 is now accepting applications for a Full...
  • 20 Days Ago

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Customer Service Representative
  • Customer Service Professionals
  • El Dorado, AR FULL_TIME
  • We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibil...
  • 1 Day Ago

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Customer Service Rep
  • LoanMax Title Loans
  • Manchester, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Nashua, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Kansas City, KS
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep
  • North American Title Loans
  • Spartanburg, SC
  • North American Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Janesville, WI
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full-time, entry-level...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Fredericksburg, VA
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Carson City, NV
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Liberal, KS
  • LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level...
  • 3/25/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$37,120 to $46,522

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