Branch Service Manager jobs in Orange, CA

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

R
Senior Branch Service Manager
  • RBC Capital Markets, LLC
  • Newport, CA FULL_TIME
  • Job Summary

    Job Description

    What is the opportunity?

    Embrace RBC Wealth Management's core values and culture as an integral part of our branch serving financial advisors, clients and the team. The Senior Branch Service Manager is a player-coach role, acting as the primary liaison between the Complex management team and the branch on operational matters by modeling, encouraging and developing a positive and productive work environment to foster a strong team culture within the branch.

    At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

    What will you do?

    • Oversee branch staff and operations to keep branch running smoothly including onboarding, training and motivating branch staff, providing work direction, and resolving issues pertaining to staff supervision and/or escalating to Complex management team.
    • Ensure the effective communication of all policy and procedural changes and other issues that impact the branch employees and their ability to effectively perform their jobs.
    • Onboard new accounts, accurately record all securities and/or coupons received from clients and ensure they are credited to the proper accounts and quickly and accurately transmitted to the Complex main office and Minneapolis following all required branch, complex and RBC procedures for handling client securities.
    • Ensure the security of the branch cage and its contents by keeping it locked at all times and prohibiting unauthorized personnel in the cage area.
    • Build and maintain professional relationships with clients by assisting them and answering account questions; facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.

    What do you need to succeed?

    Must-have

    • Bachelor's Degree or job related experience
    • 5 years of financial services experience with a solid knowledge of industry rules and regulations
    • Series 7 and 66 (or 63/65) and Series 9/10 (or 8)
    • Strong written and verbal communication and computer skills
    • Previous supervisory experience
    • Attention to detail coupled with the mindset of how you can make the branch more efficient and effective

    What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
    • Leaders who support your development through coaching and managing opportunities
    • Ability to make a difference and lasting impact
    • Work in a dynamic, collaborative, progressive, and high-performing team
    • Flexible work/life balance options
    • Opportunities to do challenging work
    • Opportunities to take on progressively greater accountabilities
    • Access to a variety of job opportunities across business

    The good-faith expected salary range for the above position is $65,000 - $105,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

    RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

    * Drives RBC's high performance culture

    * Enables collective achievement of our strategic goals

    * Generates sustainable shareholder returns and above market shareholder value

    Job Skills

    Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities

    Additional Job Details

    Address:

    610 NEWPORT CENTER DRIVE:NEWPORT BEACH

    City:

    Newport Beach

    Country:

    United States of America

    Work hours/week:

    40

    Employment Type:

    Full time

    Platform:

    Wealth Management

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    2024-03-05

    Application Deadline:

    2024-03-05

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

    Join our Talent Community

    Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .


    RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.

     

  • Just Posted

M
Branch Manager
  • Mason McDuffie Mortgage
  • Laguna Hills, CA FULL_TIME
  • Company DescriptionMason-McDuffie Mortgage is an established Mortgage Banker with offices throughout the US including CA, NV, VA, MD, and HI. Originally founded in 1887, Mason-McDuffie Mortgage has ev...
  • 11 Days Ago

D
Manager. Branch
  • Daikin Comfort Technologies
  • Forest, CA OTHER
  • Overview MANAGER, BRANCH The Opportunity Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Branch Manager position located at our Lake Forest, Califo...
  • 15 Days Ago

O
Branch Manager
  • OE Federal Credit Union
  • Orange, CA FULL_TIME
  • Overview As a Branch Manager, you will be responsible for maintaining member and co-worker relationships, managing branch operations, processes and staff, by building on our team-focused environment w...
  • 16 Days Ago

G
HVAC Service Manager - Irvine, CA
  • Greenstar/RighTime Home Service
  • Irvine, CA FULL_TIME
  • Company NameGreenstar/RighTime Home Service Overview We are part of a national service leader and we are looking for a motivated, high-performing HVAC Service Manager to join our growing, successful t...
  • Just Posted

W
Branch Support Manager
  • Wells Fargo
  • IRVINE, CA FULL_TIME
  • About this role:Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our career areas and lines of business at wellsfar...
  • 19 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Branch Service Manager jobs found in Orange, CA area

P
Sr Financial Services Representative
  • Pacific Premier Bank
  • Palos Verdes Peninsula, CA
  • The Sr. Financial Services Representative opens new consumer and non-personal accounts with accuracy, efficiency and pro...
  • 3/28/2024 12:00:00 AM

N
Member Service Representative (Full-Time) - Fountain Valley
  • Navy Federal Credit Union
  • Fountain Valley, CA
  • / / / Job ID: 48968 **Member Service Representative (Full-Time) - Fountain Valley** **Location:** CA Fountain Valley **F...
  • 3/28/2024 12:00:00 AM

N
Customer Service Representative
  • National Seating & Mobility
  • Anaheim, CA
  • What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member ...
  • 3/27/2024 12:00:00 AM

N
Customer Service Representative
  • National Seating & Mobility, Inc.
  • Anaheim, CA
  • ** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002753...
  • 3/26/2024 12:00:00 AM

L
Customer Service Specialist
  • Lobel Financial Corporation
  • Buena Park, CA
  • Job Description Job Description Join one of the top 20 auto finance companies in the industry and grow with us! We offer...
  • 3/26/2024 12:00:00 AM

A
Director of Service
  • Allied Universal® Technology Services
  • Santa Ana, CA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 3/20/2024 12:00:00 AM

A
Director of Service
  • Allied Universal® Technology Services
  • La Puente, CA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 3/20/2024 12:00:00 AM

A
Director of Service
  • Allied Universal® Technology Services
  • San Diego, CA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 3/20/2024 12:00:00 AM

Orange is a city located in Orange County, California. It is approximately 3 miles (4.8 kilometers) north of the county seat, Santa Ana. Orange is unusual in this region because many of the homes in its Old Town District were built before 1920. While many other cities in the region demolished such houses in the 1960s, Orange decided to preserve them. The small city of Villa Park is surrounded by the city of Orange. The population was 139,812 as of 2014. The city has a total area of 25.2 square miles (65 km2), 24.8 square miles (64 km2) of which is land and 0.4 square miles (1.0 km2) of which i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$51,053 to $65,813
Orange, California area prices
were up 3.0% from a year ago

Branch Service Manager in Alexandria, LA
We are proactive in providing professional recruitment service.
December 16, 2019
Branch Service Manager in Mcallen, TX
The Human Resources Directorate also has arrangements with the TBS to provide the Department of Finance with compensation and benefits services, and human resource information management services.
December 10, 2019
Branch Service Manager in Atlanta, GA
Now ask whether and how they know how well their branches actually perform.
January 29, 2020