Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Description
Job Description
Description :
Betts Truck Parts & Service presents an exciting career opportunity at our Portland branch! As our Branch Manager, you'll oversee the operations of our retail store and repair shop, specializing in selling truck parts and repairing various heavy-duty vehicles.
You'll be responsible for personally executing or delegating the following duties to subordinate employees and supervisors, ensuring smooth and efficient operations.
Betts is a family-owned company in business for over 155 years. We specialize in parts and service work for suspensions, brakes, wheel ends, and more on a variety of vehicles.
We currently operate 8 locations on the West Coast, our truck repair services include laser alignments, steering and drivetrain repairs, Bendix retrofit anti-collision safety system installation, DOT and BIT inspections, leaf spring repair and replacement, truck suspension repair, truck axle and trailer axle repair, brake repair service, hydraulic hoses, custom u-bolts, and more!
Why Work for Betts Truck Parts & Service?
Essential Duties & Responsibilities :
Supervisory Duties :
Effectively oversee a team of 15 employees, including direct management of a subordinate supervisor responsible for 6 service shop employees.
Provide clear guidance, thorough evaluation, and decisive direction to ensure operational success.
Requirements :