Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Service Credit Union is seeking a Branch Manager in our Rochester Walmart branch location where you will manage employees and resources of a branch office in an effective and efficient manner within Credit Union policies. Responsible for the management of staff in the recognized branch or branches. Required to interview and hire appropriate candidates; as well as, perform annual evaluations on current subordinates. Makes recommendations regarding disciplinary actions and terminations to AVP and is responsible for communicating those decisions to employees.
Starting Annual Salary: $65,000
Hours: Full time, based on Branch operating hours and coverage required.
Work location: Rochester, NH
Benefits Include:
The Day to Day:
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If you are interested in applying your leadership and financial acumen skills to further your career, and you enjoy working in a collaborative, fun environment where success is rewarded, Service Credit Union is the place! Join us today!
At Service Credit Union we celebrate our employees diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.
Equal Opportunity Employer
Job Type: Full-time
Pay: From $65,000.00 per year
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Schedule:
Ability to Relocate:
Work Location: In person