Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Branch Manager
Put your career in motion as a branch manager
As a OneMain Branch Manager, you will create an outstanding environment-a place where people enjoy coming to work and making a positive impact in the community. You will lead by example, empowering their team to offer loan products that meet our customers' needs. Your success will be based on your teams' performance. You will be a coach training the team to achieve financial goals in a responsible manner.
In the role
REQUIREMENTS
Preferred Requirements
Target base salary range is $25-$35, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
WHO WE ARE
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership
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