Branch Service Manager jobs in Idaho
Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Branch Service Manager jobs
Branch Service Manager- Fruitland Branch
- Zions First National Bank
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Fruitland, ID
FULL_TIME
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Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.
Branch Banking is the backbone of our industry. Join our team of client-facing experts whose experiences and expertise demonstrate the value we offer to our clients. Your skills and talents will showcase you’re an asset to the bank and your possibilities for success are limitless. As the Branch Service Manager you will be responsible for creating an environment for you and your team to succeed in the community by offering our clients and neighbors the products and services they need to build a better financial future! We are focused on creating banking of the future and seeking like-minded professionals to join our team.
This role will:
Manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager.
Regularly makes substantially weighted recommendations regarding: interviewing, selecting, hiring, performance evaluations, advancement and termination of employees.
Be responsible for training, coaching and mentoring employees.
Resolve and respond to client service issues, complex client complaints and questions.
Direct the work of managed employees.
Recommend promotions or other changes in employee status, handle employee complaints and grievances, discipline employees, and determine the approach used by employees to do assigned tasks.
Monitor and/or implement legal compliance measures; as well as ensure the branch is in compliance with all bank policies, procedures, and safety standards.
Provide sales leadership, through their own production, as well as the oversight of sales and services tasks.
Have discretion to perform approvals and overrides within their authority.
Be involved in planning long- or short-term operational, sales and customer experience goals.
Investigate and researches operational issues, loss, fraud and resolve complex and/or significant matters on behalf of the company.
Represent the branch in handling complaints, arbitrating disputes or resolving grievances.
Perform other duties as assigned.
Qualifications:
Requires a high school diploma and 2 years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.
A combination of education and experience may meet requirements.
Knowledge of the banking industry, processes, procedures, regulations and products.
Knowledge of lending process and procedures.
Strong customer service, relationships building, sales and management skills.
Able to handle various client concerns and problems.
Must have good communication skills, both verbal and written.
Knowledge of computer programs, i.e. word processing, spreadsheets etc.
Ability to set and maintain high quality work standards.
Ability to lead a group.
Ability to deal effectively with people in various job capacities.
Excellent problem solving and communication skills.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products - 1 Month Ago
Branch Manager - Blackfoot Branch
- Westmark Credit Union
-
Blackfoot, ID
FULL_TIME
- DescriptionDiscover the Westmark Difference!!Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Wes...
- 20 Days Ago
Branch Manager
- DL Evans Bank
-
Twin Falls, ID
FULL_TIME
- Job Description The Retail Branch Manager is responsible for recognizing and anticipating the needs of the branch to meet budget goals and ensure that established policies and procedures are followed....
- 23 Days Ago
Branch Manager
- Axiom Property Management
-
Pocatello, ID
FULL_TIME
- Axiom is looking for a qualified individual to fill a position as a Branch Manager. Ideal applicants will: have a 4 year college degree with financial training 5 years experience in property managemen...
- 1 Day Ago
BRANCH MANAGER
- All Ways Caring HomeCare
-
MERIDIAN, ID
FULL_TIME
- Our Company All Ways Caring HomeCare Overview The Branch Manager is accountable for the overall operation of the ResCare HomeCare or All Ways Caring Branch. The Branch Manager must manage all aspects ...
- 3 Days Ago
Branch Manager
- Umpqua Bank
-
Grangeville, ID
FULL_TIME
- Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000 employees and offers banking services to customers throughout the nation. It’s an especially exciting time to joi...
- 5 Days Ago
Branch Service Manager jobs at Popular Companies
HVAC Branch Service Manager
- Johnson Controls International
-
Milwaukie, OR
- Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
- 4/26/2024 12:00:00 AM
Branch Service Manager - Atascocita, TX
- Amegy Corporation
-
Humble, TX
- ** Branch Service Manager - Atascocita, TX** **** New We are looking for a Branch Service Manager to provide top notch c...
- 4/26/2024 12:00:00 AM
Branch Service Manager- Moana Branch
- Nevada State Bank
-
Reno, NV
- ** Branch Service Manager- Moana Branch** **** New Committed to our state since 1959, Nevada State Bank keeps a focus on...
- 4/26/2024 12:00:00 AM
Branch Service Manager - Richardson, TX
- Amegy Corporation
-
Richardson, TX
- ** Branch Service Manager - Richardson, TX** **** New At Amegy Bank, everyone counts! Your contributions are valued, and...
- 4/26/2024 12:00:00 AM
HVAC Branch Service Manager
- Johnson Controls International
-
Austin, TX
- Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
- 4/25/2024 12:00:00 AM
Branch Service Manager - Orange, CA
- California Bank & Trust
-
- ** Branch Service Manager - Orange, CA** **** New California Bank & Trust has been helping Californians and their busine...
- 4/25/2024 12:00:00 AM
Branch Service Manager- Minden, NV
- Nevada State Bank
-
- ** Branch Service Manager- Minden, NV** **** New Committed to our state since 1959, Nevada State Bank keeps a focus on c...
- 4/25/2024 12:00:00 AM
Branch Service Manager - Memorial City / Houston, TX
- Zions Bancorporation
-
Houston, TX
- At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isn't just a phrase. It is woven...
- 4/25/2024 12:00:00 AM
About Idaho
Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise.
Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$42,720 to $55,071
Most Popular Cities in Idaho for Branch Service Manager Jobs
What does a Branch Service Manager do?
Branch Service Manager in Dothan, AL
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Branch Service Manager in Lima, OH
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