Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
During day to day operations, you will be responsible for a wide variety of tasks:
Overseeing profit and loss by following cash control, maintaining inventory, scheduling labor, reviewing financials and taking corrective action when needed.
Recruit, train and develop outstanding team members.
Conduct performance appraisals.
Manage McDonald’s brand standards alongside our company policies and procedures.
Benefits:
Competitive salary
Monthly Bonus Program
Paid-Training
Company provided uniforms
Great insurance benefits including: medical, dental, vision, life, paid time off, retirement
Positive, proactive attitude!
Management experience, at least 2 years in food service.
Flexible scheduling around the needs of the restaurant. We operate restaurants 364 days a year and 24 hours a day in some locations.
Valid driver’s license.
Must be authorized to work in the United States.
All applicants are subject to a background check.
As an independent franchisee of the McDonald's Corporation, we are committed to fostering a diverse and inclusive workforce. We take pride in the quality of our operations, our people and our facilities.