Branch Service Manager jobs in Hawaii
Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Branch Service Manager jobs
- First Hawaiian Bank
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Branch, HI
FULL_TIME
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First Hawaiian Bank is currently seeking a Service Manger to join the team at our Kihei branch on Maui. In this role, the Service Manager is responsible for the operations of the branch and supervises employees in all phases of the bank operations. The Service Manager leads the handling and resolutions on customer issues or complex inquiries and ensures that all bank policies and procedures are followed. The Service Manager is key in maintaining the branch workflow and assists to assign coverage as needed.
The successful candidate will be hired for the level of position that aligns with their experience.
Compensation:
The annual salary range for this role is $47,195 - $84,406/yr; commensurate with experience.
Work Hours:
Monday to Friday 8:00 AM - 4:30 PM; Saturday 8:30 AM - 1:30PM (hours may vary)
The ideal candidate will have:
- Bachelor's degree in Business or equivalent work experience required
- 3-5 years of experience in bank operations with 1 year of supervisory experience
- Ability to use 10-key adding machine and type 40 wpm
- Must be pleasant and tactful when interacting with customers
- Good oral and interpersonal communication skills
- Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information
- Must be proficient in Microsoft Windows applications
- 23 Days Ago
- Penske Truck Leasing and Logistics
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Honolulu, HI
FULL_TIME
- Position Summary: A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The bra...
- 23 Days Ago
- First Hawaiian Bank
-
Wahiawa, HI
FULL_TIME
- At First Hawaiian Bank, our thriving and rich culture is intentional through our commitment and dedication to our 3 C’s – Caring, Character, and Collaboration. Become part of a team that has been vote...
- 24 Days Ago
- First Hawaiian Bank
-
Branch, HI
FULL_TIME
- First Hawaiian Bank is currently seeking a Service Manger to join the team at our Lihue Banking Center on Kauai. In this role, the Service Manager is responsible for the operations of the branch and s...
- 26 Days Ago
- Penske
-
Honolulu, HI
FULL_TIME
- Position Summary: A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The bra...
- 30 Days Ago
- First Hawaiian Bank
-
Waipahu, HI
FULL_TIME
- At First Hawaiian Bank, our thriving and rich culture is intentional through our commitment and dedication to our 3 C’s – Caring, Character, and Collaboration. Become part of a team that has been vote...
- 2 Months Ago
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