Branch Service Manager jobs in Delaware

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

P
Branch Service Manager
  • Penske
  • Castle, DE OTHER
  • Position Summary:

    A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.

    This position will be located at the Penske facility at 51 Boulden Blvd in New Castle, DE.

    Major Responsibilities:

    • Manage preventative maintenance scheduling, quality, and customer satisfaction

    • Listen to and resolve customer complaints regarding services, products, or personnel

    • Hire, train, and evaluate personnel

    • Assure that each direct report understands the company objectives

    • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

    • Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers

    • Provide staff with assistance in performing difficult or complicated duties

    • Plan and prepare work schedules, and assign associates to specific duties

    • Attend company meetings to exchange product information and coordinate work activities with other departments

    • Prepare sales and inventory reports for management and budget departments

    • Formulate pricing policies according to profitability requirements

    • Other projects and tasks as assigned by supervisor

    Qualifications:

    • At least 3 years of previous work experience in diesel shop maintenance required

    • At least 1 years of supervisory experience required

    • Associates Degree (business or technical) or Vo-Tech Graduate preferred

    • Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint required

    • Strong written/oral communication and people management skills required

    • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management

    • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

    • Regular, predictable, full attendance is an essential function of the job

    • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

    This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

    Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

    • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

    • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

    • The associate must be able to safely work in all weather conditions.

    • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

    • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

    Penske is an Equal Opportunity Employer.

    Job Category: Vehicle Maintenance Management/Supervisors

    Job Family: Operations

    Address: 51 Boulden Blvd.

    Primary Location: US-DE-New Castle

    Employer: Penske Truck Leasing Co., L.P.

    Req ID: 2403237

  • 12 Days Ago

P
Branch manager branch
  • PNC External
  • Milford, DE FULL_TIME
  • Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customer...
  • 4 Days Ago

A
Branch Manager
  • Artisans' Bank
  • Wilmington, DE FULL_TIME
  • POSITION: Branch Manager IPAY GRADE: To be determined based on experienceDEPARTMENT: RetailSUPERVISOR: Area ManagerJOB FUNCTION:To deliver superior customer service to new and existing clients in a pr...
  • 20 Days Ago

D
Branch Manager
  • DEXSTA FEDERAL CREDIT UNION
  • Wilmington, DE FULL_TIME
  • About Us DEXSTA Federal Credit Union is a not-for-profit full service financial institution that exists to serve its members. “Since 1937, our credit union has maintained our commitment of ‘people hel...
  • 3 Days Ago

R
Branch Manager
  • Ruppert Landscape
  • Dagsboro, DE FULL_TIME
  • Position Description: Landscape Management Branch Managers are responsible for all aspects of their local business including estimating, sales, production, safety, customer service, and employee devel...
  • 10 Days Ago

R
Branch Manager
  • Ruppert Companies
  • Dagsboro, DE FULL_TIME
  • Description Position Description: Landscape Management Branch Managers are responsible for all aspects of their local business including estimating, sales, production, safety, customer service, and em...
  • 10 Days Ago

J
HVAC Branch Service Manager
  • Johnson Controls International
  • Lincoln, RI
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 3/29/2024 12:00:00 AM

M
Electrical Branch Service Manager
  • Miller Electric Company
  • Dallas, TX
  • Job Summary: Miller Electric Company is searching for an experienced Electrical Service Manager to join our Dallas team....
  • 3/27/2024 12:00:00 AM

W
Branch Service Manager
  • WORKFORCE - Staffing Solutions
  • Overview We are seeking a Branch/Service Manager for a heavy equipment and machinery sales and service company. The succ...
  • 3/27/2024 12:00:00 AM

A
Branch Service Manager
  • Ameris Bank
  • ** Branch Service Manager** **Job Category****:** Branch Banking **Requisition Number****:** BRANC003251 Showing 1 locat...
  • 3/27/2024 12:00:00 AM

H
TFR - Branch Service Manager
  • Holt Group
  • Georgetown, TX
  • Job Summary: The Branch Service Manager is responsible for ensuring the successful management of work performed in the s...
  • 3/27/2024 12:00:00 AM

N
Branch Service Manager- Minden, NV
  • Nevada State Bank
  • ** Branch Service Manager- Minden, NV** **** New Committed to our state since 1959, Nevada State Bank keeps a focus on c...
  • 3/26/2024 12:00:00 AM

C
Branch Service Manager - Laguna Hills, CA
  • California Bank & Trust
  • ** Branch Service Manager - Laguna Hills, CA** **** New California Bank and Trust, a leader amongst banks in California,...
  • 3/26/2024 12:00:00 AM

W
Field Service Manager
  • Wagner Equipment Co.
  • Albuquerque, NM
  • Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious peo...
  • 3/26/2024 12:00:00 AM

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$46,772 to $60,295

Branch Service Manager in Dothan, AL
In order to better understand their needs, we actively communicate and share our knowledge, expertise and resources to improve our relationships, solutions and services.
January 01, 2020
Branch Service Manager in Port Arthur, TX
For policy and design inquiries, please visit the USCG Military Uniforms Branch.
November 30, 2019
Branch Service Manager in Lima, OH
The Directorate is organized to provide client-centred HR programs and services through its three sections.
December 15, 2019