Branch Service Manager jobs in Burbank, CA

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch manager branch
  • First Bank
  • Arcadia, CA FULL_TIME
  • Position Details

    Branch Manager II

    While you're working as a more experienced Branch Manager II here at First Bank and leading your branch sales team, your responsibilities will be to develop branch sales, maximize branch employee performance through appropriate human resource management, plan, direct and manage the marketing, business development and sales activities at your branch, act as security officer for the branch and oversee all bank operations including maintaining audit requirements and budgetary planning.

    What You Will Be Doing

    • Developing a daily and weekly branch sales plan
    • Developing and implementing teleservicing plans to include calling on maturing accounts, sales leads, referrals, new account follow up, and other prospecting opportunities for the designated market area
    • Tracking results and following up as appropriate
    • Promoting, explaining and selling all retail banking products
    • Developing new business opportunities and conducting outside sales calls
    • Obtain license to sell alternative investment products
    • Authorizing transactions in accordance with Bank policy (i.e. deposits, withdrawals, check cashing, wire transfers, etc.)
    • Address and resolve client concerns and inquiries
    • Ensure and held accountable for the audit integrity, risk management and security of the branch
    • Maintaining a thorough knowledge of all retail products and provide staff training to include product knowledge, sales, referrals, client service, risk management and policy & procedures

    Additional Details

    The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors.

    First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location;

    however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance.

    A reasonable estimate of the current range is : Min : $75,000 Mid : $94,500 Max : $113,000

    What Do You Need for this Position?

    • Bi-lingual (English and Mandarin)
    • High School diploma or Equivalent; college degree preferred
    • Minimum of three years previous sales / customer service experience and / or training, banking sales / customer service experience preferred
    • Minimum of three years consumer and / or mortgage lending experience
    • Effective selling and referral skills
    • At least one year previous management / supervisory experience
    • Excellent verbal and written communication skills
    • Comprehensive knowledge of financial products and services
    • Must be registered under the Nationwide Mortgage Licensing System (NMLS) or become registered upon hire
    • L & D license strongly preferred, Series 6 license a real plus
    • Multi-lingual, a real plus

    About Us

    Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family.

    As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.

    Diversity

    At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization.

    We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.

    First Bank is a VEVRAA Federal Contractor and an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Attn : Applicants interested in a San Francisco based position : First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.

    Last updated : 2024-03-07

  • 19 Days Ago

F
Branch manager branch
  • First Bank
  • Alhambra, CA FULL_TIME
  • Position Details Branch Manager II While you're working as a more experienced Branch Manager II here at First Bank and leading your branch sales team, your responsibilities will be to develop branch s...
  • 14 Days Ago

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Branch manager branch
  • Quest Diagnostics Incorporated
  • Los Angeles, CA FULL_TIME
  • Branch Manager - Exam One - Glendale, CA - Monday - Friday - 8 : 00AM-5 : 00PM Responsible for overseeing the overall operation of their respective ExamOne branch office with revenue up to $1M annuall...
  • 17 Days Ago

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Branch Manager
  • Restaurant Depot | Restaurant Depot
  • Van Nuys, CA FULL_TIME
  • Position Title: Branch Manager Department: Management Supervisor:Regional Manager FLSA: Exempt Position Summary: Ensure efficient operation of the Branch to ensure customer satisfaction and projected ...
  • 19 Days Ago

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Manager. Branch
  • Daikin Comfort Technologies
  • Pasadena, CA OTHER
  • Overview MANAGER, BRANCH The Opportunity Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Branch Manager position located at our Azusa, California b...
  • 19 Days Ago

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Branch Manager
  • East West Bank
  • Van Nuys, CA FULL_TIME
  • Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Ou...
  • 19 Days Ago

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0 Branch Service Manager jobs found in Burbank, CA area

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Sr Financial Services Representative
  • Pacific Premier Bank
  • Palos Verdes Peninsula, CA
  • The Sr. Financial Services Representative opens new consumer and non-personal accounts with accuracy, efficiency and pro...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Hammond
  • Tower Loan
  • Los Angeles, CA
  • **Customer Service Representative - Hammond** **Department:** Operations **Office:** Hammond **Location:** Hammond, LA *...
  • 3/28/2024 12:00:00 AM

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Customer Service Coordinator I
  • Yusen Logistics
  • Torrance, CA
  • Overview: Salary Range: $37,437.00-$58,599.00 Position Summary: The Customer Service Coordinator manages Air and Ocean I...
  • 3/28/2024 12:00:00 AM

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Retail Service Specialist
  • American Automobile Association
  • Arcadia, CA
  • Retail Service Specialist We are looking for someone who will thrive in a sales and service environment. We'll provide t...
  • 3/28/2024 12:00:00 AM

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Field Service Project Manager
  • Clean Harbors, Inc.
  • Compton, CA
  • * Compton, CA * In office- no hybrid/remote * 8AM-5PM The Project Manager is responsible for overall operational excelle...
  • 3/28/2024 12:00:00 AM

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Service Team Supervisor
  • Andersen Corporation
  • Torrance, CA
  • Job Description Job Description We’re focused on bringing more light into people’s lives by helping them create healthie...
  • 3/26/2024 12:00:00 AM

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Floater Member Services Representative II (Los Angeles and Ventura Counties)
  • Wescom Credit Union
  • Pasadena, CA
  • Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Ca...
  • 3/25/2024 12:00:00 AM

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Branch Service Manager
  • RBC Wealth Management
  • Seal Beach, CA
  • *Please note, this location is in Seal Beach at 3010 Old Ranch Parkway, Suite 440, Seal Beach, CA 90740. If selected for...
  • 3/24/2024 12:00:00 AM

Burbank is a city in Los Angeles County in the Los Angeles metropolitan area of Southern California, United States, 12 miles (19 km) northwest of downtown Los Angeles. The population at the 2010 census was 103,340. Billed as the "Media Capital of the World" and only a few miles northeast of Hollywood, numerous media and entertainment companies are headquartered or have significant production facilities in Burbank, including Warner Bros. Entertainment, The Walt Disney Company, Nickelodeon Animation Studios, The Burbank Studios, Cartoon Network Studios with the West Coast branch of Cartoon Netwo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$51,406 to $66,268
Burbank, California area prices
were up 3.2% from a year ago

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