Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Branch Manager
Here We GROW Again!
First Service Bank is coming to Maumelle.
First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, 2022 & 2023 is now accepting applications for a Full-Time Branch Manager in Maumelle, Arkansas.
The successful candidate for this position will manage and oversee all areas of the branch’s operations, while fostering a positive environment and being committed to the success of the branch and its associates. The successful candidate will acquire new customers by calling on existing and / or prospective clients to build new business, produce growth in business income by selling products and services, develop relationships with referral sources, identify and capitalize on business opportunities, and will be active in the local community.
This is the perfect opportunity for individuals who are excited to collaborate and provide superior customer service by helping to grow and service the Maumelle market with a dynamic team.
Skills and Abilities
Candidates must possess at a minimum:
A Bachelor’s degree in business or a business-related field is preferred, but not required.
Candidate must be available to work occasional evening and/or weekend hours to attend community events to promote First Service Bank.
This position offers a first-in-class, comprehensive benefits package. To learn more about our benefits, go to: https://www.firstservicebank.com/about/careers
First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.