Branch Review Team Lead jobs in Sunnyvale, CA

Branch Review Team Lead manages a group of review specialists. Plans, schedules, and directs internal audits of bank branches, and prepares findings reports. Being a Branch Review Team Lead tests established procedures to ensure operational efficiency within branch offices. Oversees branch reviews and evaluation. Additionally, Branch Review Team Lead may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Branch Review Team Lead supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Branch Review Team Lead typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch Operations Lead
  • East West Bank
  • Cupertino, CA FULL_TIME
  • Introduction

    Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.  Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further. 

    Overview

    Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

     

    As a Branch Operations Lead, you will play a key role in:

    • Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms (online and mobile)
    • Supervising the junior staff in the branch and providing guidance and approvals as needed
    • Supporting the Assistant Branch Manager in leading the branch team to achieve sales, service, and operational excellence.

    We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.

    Responsibilities

    • Demonstrate strong customer service skills to assist customers with their financial needs; resolve escalated client complaints/issues promptly and effectively
    • Provide support for branch customers by offering a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, foreign currency exchange and new account opening
    • Train junior branch staff to effectively identify referral and sales opportunities and ensure they are compliant with bank policies and procedures.
    • Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
    • Expert in using digital resources and technologies to optimize clients’ digital banking experience
    • Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking, and ATMs)
    • Provide back up support to the Assistant Branch Manager including branch certifications and audits
    • Perform other duties as assigned

    Qualifications

    • High school diploma or general education degree (GED) required; Bachelor’s degree preferred
    • 3 years of customer service, teller, or sales experience within the banking and/or financial service industry
    • Strong working knowledge of branch operations required
    • Familiarity with standard branch technology and teller equipment
    • Strong problem-solving, decision-making, and customer-service skills

    Compensation

    The base pay range for this position is USD $25.00/Hr. - USD $27.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
  • 1 Month Ago

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Branch Operations Lead
  • OE Federal Credit Union
  • Livermore, CA FULL_TIME
  • Overview Position Summary In this service-centric role, you will be responsible for maintaining member and co-worker relationships, and branch operations, by building on our team-focused environment w...
  • 1 Month Ago

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Seasonal: Swim School Lead - Menlo Park/ Palo Alto: Starting @ $28/hr
  • Team Sheeper
  • Palo Alto, CA FULL_TIME
  • The Swim School Lead is responsible for the smooth running of the Swim Schools’ day to day operations. The individual in this role should demonstrate skills as an energetic manager who enjoys working ...
  • 17 Days Ago

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Seasonal: Camp Counselor Lead - Menlo Park/Palo Alto Starting @ $25/hr
  • Team Sheeper
  • Palo Alto, CA PART_TIME
  • Team Sheeper is offering an exciting opportunity to lead the Camp Program. This position reports to the Head of Camps. The Camp Lead is a role model for camp participants, counselors and all team memb...
  • 17 Days Ago

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Branch Lead- San Jose, CA
  • Cross Country Healthcare, Inc.
  • Fremont, CA FULL_TIME
  • Branch Lead- San Jose, CA Fremont, CA 94538, USA * Milpitas, CA 95035, USA * San Jose, CA, USA * Santa Clara, CA, USA Req #4100 Thursday, March 21, 2024 Cross Country is looking for top talent to join...
  • 1 Day Ago

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Branch Lead- San Jose, CA
  • Cross Country Healthcare
  • Milpitas, CA FULL_TIME
  • Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and i...
  • 4 Days Ago

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0 Branch Review Team Lead jobs found in Sunnyvale, CA area

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1068 Store Leader>
  • GameStop
  • San Jose, CA
  • GameStop - 925 Blossom Hill Road Suite 1013 San Jose [Store Supervisor] As a Store Leader at GameStop, you'll: Directly ...
  • 3/29/2024 12:00:00 AM

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DSW Store Lead Part-Time>
  • DSW, Inc.
  • Dublin, CA
  • DSW, Inc. - Dublin Retail Center, Dublin [Store Supervisor / Department Manager] As a Store Lead at DSW, you'll: Ensure ...
  • 3/29/2024 12:00:00 AM

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Assistant Store Manager - Softlines
  • DICK'S Sporting Goods
  • Sunnyvale, CA
  • At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical r...
  • 3/29/2024 12:00:00 AM

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Apple Store Leader Program
  • Javatek
  • Cupertino, CA
  • - Apple Store Leader Program **Apple Store Leader Program** Full Time Cupertino, California, United States Posted 3 year...
  • 3/28/2024 12:00:00 AM

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Assistant Store Leader, People & Experience
  • Everlane, Inc.
  • Palo Alto, CA
  • **Assistant Store Leader, People & Experience** at Everlane Palo Alto, CA At Everlane, we want the right choice to be as...
  • 3/28/2024 12:00:00 AM

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Assistant Store Leader, People & Experience Palo Alto, CA
  • Everlane, Inc.
  • Palo Alto, CA
  • **Assistant Store Leader, People & Experience** at Everlane Palo Alto, CA At Everlane, we want the right choice to be as...
  • 3/28/2024 12:00:00 AM

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Merchandise Ops Leader (Department Manager)
  • Petco
  • Livermore, CA
  • **Merchandise Ops Leader (Department Manager)** Category: Stores Location: 4500 Los Positas Rd, Livermore , CA 94551 Sch...
  • 3/26/2024 12:00:00 AM

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Branch Manager
  • Bath Fitter
  • Newark, CA
  • As Branch Leader at Bath Fitter, you will manage sales and business operations. You will have the satisfaction of buildi...
  • 3/25/2024 12:00:00 AM

Sunnyvale (/ˈsʌniveɪl, vəl/) is a city located in Santa Clara County, California. As of the 2010 United States Census, the population was 140,095. Sunnyvale is the seventh most populous city in the San Francisco Bay Area and one of the major cities comprising Silicon Valley. It is bordered by portions of San Jose to the north, Moffett Federal Airfield to the northwest, Mountain View to the northwest, Los Altos to the southwest, Cupertino to the south, and Santa Clara to the east. It lies along the historic El Camino Real and Highway 101. As part of California's high-tech area known as Silicon ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Review Team Lead jobs
$98,368 to $156,159
Sunnyvale, California area prices
were up 2.9% from a year ago

Branch Review Team Lead in Newark, NJ
As a team lead, your job is slightly different from a branch review specialist.
December 29, 2019
Branch Review Team Lead in Springfield, MA
Specialists look to you as a team leader, someone who can guide them and keep them focused on important goals.
February 25, 2020
Branch Review Team Lead in Brockton, MA
You will exercise authority over other specialists, and will ensure things operate according to plan within the branch.
December 30, 2019