Branch Review Team Lead jobs in Garden Grove, CA

Branch Review Team Lead manages a group of review specialists. Plans, schedules, and directs internal audits of bank branches, and prepares findings reports. Being a Branch Review Team Lead tests established procedures to ensure operational efficiency within branch offices. Oversees branch reviews and evaluation. Additionally, Branch Review Team Lead may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Branch Review Team Lead supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Branch Review Team Lead typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch Operations Lead
  • East West Bank
  • Diamond, CA FULL_TIME
  • Introduction

    Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

     

    Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Asia markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

    Overview

    Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

     

    As a Branch Operations Lead, you will play a key role in:

    • Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms (online and mobile)
    • Supervising the junior staff in the branch and providing guidance and approvals as needed
    • Supporting the Assistant Branch Manager in leading the branch team to achieve sales, service, and operational excellence.

    We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.

    Responsibilities

     

    • Demonstrate strong customer service skills to assist customers with their financial needs; resolve escalated client complaints/issues promptly and effectively
    • Provide support for branch customers by offering a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, foreign currency exchange and new account opening
    • Train junior branch staff to effectively identify referral and sales opportunities and ensure they are compliant with bank policies and procedures.
    • Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
    • Expert in using digital resources and technologies to optimize clients’ digital banking experience
    • Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking, and ATMs)
    • Provide back up support to the Assistant Branch Manager including branch certifications and audits
    • Perform other duties as assigned

    Qualifications

    • High school diploma or general education degree (GED) required; Bachelor’s degree preferred
    • 3 years of customer service, teller, or sales experience within the banking and/or financial service industry
    • Strong working knowledge of branch operations required
    • Familiarity with standard branch technology and teller equipment
    • Strong problem-solving, decision-making, and customer-service skills

    #LI_KY1

    Compensation

    The base pay range for this position is USD $21.00/Hr. - USD $24.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
  • 20 Days Ago

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Branch Operations Lead
  • East West Bank
  • Westminster, CA FULL_TIME
  • IntroductionSince 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of...
  • 21 Days Ago

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Branch Operations Lead
  • Advance Auto Parts
  • Fullerton, CA FULL_TIME
  • Job DescriptionSummary: The Branch Operations Lead assists Branch Operations Management in leading daily warehouse operations.Essential Duties and Responsibilities Spends seventy percent of time direc...
  • Just Posted

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Branch Team Leader - Yorba Linda
  • O. C. Credit Union
  • Yorba Linda, CA FULL_TIME
  • Workplace Excellence. Through our associates' opinions and voices, Orange County's Credit Union is a proud recipient of the Peter Barron Stark award for highest associate satisfaction in the workplace...
  • 15 Days Ago

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Team lead
  • Advantage Solutions
  • La Palma, CA FULL_TIME
  • Do you enjoy engaging with people and have customer service, retail, or food service experience? Our Part Time Lead role may be right for you! In this role you will support a team of Product Demonstra...
  • 20 Days Ago

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Team lead
  • Sam's Club
  • Fullerton, CA FULL_TIME
  • Position Summary... What you'll do... Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; trai...
  • 21 Days Ago

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0 Branch Review Team Lead jobs found in Garden Grove, CA area

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Store Lead
  • Everytable Inc
  • Torrance, CA
  • Job Description Job Description Everytable is looking for a Store Lead Our Story + What Makes Us Special Everytable was ...
  • 3/28/2024 12:00:00 AM

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General Manager
  • Grocery Outlet
  • Garden Grove, CA
  • Job Description Job Description Grocery Outlet is one of the fastest growing discount grocery chains in America. Were se...
  • 3/28/2024 12:00:00 AM

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Associate Store Leader
  • Tapestry Inc
  • Ontario, CA
  • **Job Title:** **Associate Store Leader (Manager)** * Development of business driving initiatives that build a repeat bu...
  • 3/27/2024 12:00:00 AM

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Assistant Store Leader (Assistant Manager)
  • Speedway
  • Azusa, CA
  • We're excited to be part of the 7-Eleven family of stores! If you enjoy working as part of a management team and have pr...
  • 3/27/2024 12:00:00 AM

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Lead Retail Associate, Electronics Repair
  • Asurion LLC
  • Brea, CA
  • **** **Lead Retail Associate, Electronics Repair** For more than 25 years, Asurion has been a leader in innovation, not ...
  • 3/27/2024 12:00:00 AM

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Assistant Store Leader (Assistant Manager)>
  • 7-eleven
  • Rancho Cucamonga, CA
  • 7-eleven - 11108 Foothill Blvd [ASM / Store Supervisor] As an Assistant Store Leader at 7-Eleven, you'll: Assist managem...
  • 3/26/2024 12:00:00 AM

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Assistant Store Leader - Visual Merchandising & Operations
  • Tapestry
  • Ontario, CA
  • Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold...
  • 3/26/2024 12:00:00 AM

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Assistant Store Manager - Woodbury W's
  • Theory
  • Founded in 1997 by Andrew Rosen, Theory revolutionized women’s workwear by developing an innovative stretch fabric that ...
  • 3/24/2024 12:00:00 AM

Garden Grove is a city in northern Orange County, California, United States, located 34 miles (55 km) southeast of the city of Los Angeles in the Los Angeles metropolitan area. The population was 170,883 at the 2010 United States Census. State Route 22, also known as the Garden Grove Freeway, passes through the city in an east-west direction. The western portion of the city is known as West Garden Grove. According to the United States Census Bureau, the city has a total area of 46.5 km2 (18.0 sq mi) 0.10% of which is water. West Garden Grove is west of Beach Boulevard....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Review Team Lead jobs
$87,590 to $139,050
Garden Grove, California area prices
were up 3.2% from a year ago

Branch Review Team Lead in Newark, NJ
As a team lead, your job is slightly different from a branch review specialist.
December 29, 2019
Branch Review Team Lead in Springfield, MA
Specialists look to you as a team leader, someone who can guide them and keep them focused on important goals.
February 25, 2020
Branch Review Team Lead in Brockton, MA
You will exercise authority over other specialists, and will ensure things operate according to plan within the branch.
December 30, 2019