Branch Review Team Lead jobs in Colorado

Branch Review Team Lead manages a group of review specialists. Plans, schedules, and directs internal audits of bank branches, and prepares findings reports. Being a Branch Review Team Lead tests established procedures to ensure operational efficiency within branch offices. Oversees branch reviews and evaluation. Additionally, Branch Review Team Lead may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Branch Review Team Lead supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Branch Review Team Lead typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Technical Support Team Lead
  • Colorado Judicial Branch
  • Pueblo, CO FULL_TIME
  • Technical Support Team Lead

    JOB CODE
    JD00797
    LOCATION
    Pueblo / Pueblo County
    DEPARTMENT
    Office of the State Court Administrator
    SALARY RANGE
    POSTED
    25-Jan-2022
    CLOSES
    08-Feb-2022
    POSITION NUMBER
    29402
    FTE LEVEL
    1.0

    POSITION INFORMATION

    Job Code: R44340
    Full Time Salary Range: $6,414.00 - $8,873.00

    Click here for information on employee benefits.

    MISSION STATEMENT

    At the Colorado Judicial Department our mission is to provide a fair and impartial system of justice that:

    • Protects constitutional and statutory rights and liberties
    • Assures equal access
    • Provides fair, timely and constructive resolution of cases
    • Enhances public safety
    • Supervises offenders
    • Facilitates victim and community reparation

    STATEMENT OF DUTIES

    General Statement Of Duties:
    The Technical Support Team Lead supervises and coordinates the statewide IT Support Technicians team in accordance with Information Technology Services (ITS) quality assurance standards. The Technical Support Team Lead performs a variety of enterprise system support duties including desktop, mobile, and peripheral device troubleshooting of all computer hardware and software issues; performing computer repairs; and assisting customers in setting up new applications, installations and configurations.


    Distinguishing Factors:
    Work is distinguished from IT Support Technicians by its inclusion of supervisory responsibilities which includes the scheduling of resources, mentoring and coaching on advanced technical matters, providing direction and instruction to staff concerning operating procedures and policies necessary to achieve Branch wide objectives. This position monitors, measures and communicates service level performance to the ITS management team. The position recommends and initiates process improvements to maximize business efficiencies.

    ADDITIONAL COMMENTS

    This position will supervise a team of technicians primarily located in the southeast/southwest regions of Colorado in the 3rd, 4th, 5th, 10th, 11th, 12th, 15th and 16th Judicial Districts. This position will require travel to Denver on at least a (1) one day per month and travel to district sites as needed across Colorado. This position does require work on-site with an option to work remotely.

    ESSENTIAL FUNCTIONS

    Leads and manages local and regional IT Support Technicians statewide. Manages the team workflow to maximize business and technical efficiencies.

    Develops, communicates and implements new policies and procedures through both verbal and written documentation. Assists, coaches and mentors IT Support Technicians both technically and on policies and procedures established by ITS. Provides alternate work methods or process modifications as necessary.

    Supervises IT Support Technicians; assigns and prioritizes staff tasks and projects; counsels, trains and coaches IT Support Technicians on ways to improve customer support; develops staff skills and conducts performance evaluations; provides recommendations for hiring, evaluating, performance plans and disciplinary actions; completes/certifies time sheets and responds to Paid Time Off requests; determines work schedules and coordinates additional coverage as necessary/required; and establishes expectations and provides employee performance feedback on an on-going and annual basis.

    Works closely with Court Executives, Chief Probation Officers, private probation users, outside agencies and other court personnel to provide customer support and technical needs/requirements.

    Provides leadership by organizing, developing and coordinating all projects designated by ITS and the judicial districts.

    Works directly with IT Support Technicians to ensure quality control and inventory management standards are met.

    Ensures all work items are completed satisfactorily and that all customer requests are responded to in a timely manner. Manages the workflow at each location to ensure and maximize efficiencies.

    ESSENTIAL FUNCTIONS CONT.

    Monitors and maintains an up-to-date accurate hardware inventory. Assist the IT Procurement Specialist with reporting tools to determine hardware and software replacement needs.
    Assists in evaluating new computing hardware and software to ensure standards and policies are adhered to, while also meeting the varying needs of our customers.
    Involved in statewide hardware and software rollouts, projects, timelines and deadlines.
    Collaborates with analysts and development staff to test, troubleshoot and validate new software programs and applications. Prepares and maintains computer software/operating systems updates. Assist with security needs and data recovery; coordinates virus/spam removal with IT Support Technicians, provides codes and necessary files; reports security issues/observations/breaches to the Manager of Technical Services.
    Works with outside vendors for product support/warranty status.
    Coordinates fleet vehicle maintenance and state car/motor pool reservations.
    Coordinates and/or migrates data/information from decommissioned device to new equipment; involved in monitoring internal systems to include surplus inventory and disabled user cleanup; coordinates surplus computing equipment recovery and disposal.
    Assists IT Support Technicians in establishing and achieving desired goals and outcomes.
    Schedules technical needs as required for Judicial Conferences and other judicial activities.
    Assists in monitoring service desk, verifying that issues are handled in a timely manner; researches and explores alternative solutions to complex customer concerns and problems; resolves all escalated service issues by IT Support Technicians.
    Prepares and maintains written documentation, instructions and procedures including on-line internal support materials.
    Monitors hardware support center statistics, team, and individual productivity to ensure service level expectations are achieved.
    Actively participates to assist or cover local or regional IT Support Technicians as necessary.
    Researches and develops advanced technical solutions to hardware/software problems through collaboration with other technical services and application development staff.
    Attends meetings as required.
    Performs other duties as assigned.

    Supervisor Responsibilities:
    Has supervisory accountability for employees, volunteers, or interns. Plans, directs and coordinates all activities for both local and regional Technical Support Specialists. Duties include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance appraisals, and provides input into and participates in discipline, dismissal, and hiring process.

    MINIMUM QUALIFICATIONS

    Minimum Education:
    Graduation from a two or four year accredited college/university and three years of technical support experience. Additional work experience may be substituted on a year-for-year basis for the required education.


    Physical Demands:
    While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand; sit; reach with hands and arms; and perform repetitive motions with wrists, hands, and fingers; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.


    Work Environment:
    While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and high precarious places. Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries. The noise level in the work environment is usually moderate.

  • 9 Days Ago

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Technical Support Team Lead
  • Colorado Judicial Branch
  • Grand Junction, CO FULL_TIME
  • Technical Support Team Lead JOB CODE JD01193 LOCATION Grand Junction / Mesa County DEPARTMENT Office of the State Court Administrator SALARY RANGE POSTED 21-Apr-2022 CLOSES 08-May-2022 POSITION NUMBER...
  • 10 Days Ago

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Lead Systems Architect
  • Colorado Judicial Branch
  • Denver, CO FULL_TIME
  • Lead Systems Architect JOB CODE JD01798 LOCATION Denver / Denver County DEPARTMENT Office of the State Court Administrator SALARY RANGE POSTED 12-Sep-2022 CLOSES 26-Sep-2022 POSITION NUMBER 29440 FTE ...
  • 24 Days Ago

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Lead Collections Investigator
  • Colorado Judicial Branch
  • Golden, CO FULL_TIME
  • Lead Collections Investigator JOB CODE JD03362 LOCATION Golden / Jefferson County DEPARTMENT Probation POSTED 14-Nov-2023 CLOSES 26-Nov-2023 POSITION NUMBER 53007 FTE LEVEL 1.0 POSITION INFORMATION Jo...
  • 25 Days Ago

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Lead Collections Investigator
  • Colorado Judicial Branch
  • Castle Rock, CO FULL_TIME
  • Lead Collections Investigator JOB CODE JD02942 LOCATION Castle Rock / Douglas County DEPARTMENT Combined Court POSTED 20-Jul-2023 CLOSES 02-Aug-2023 POSITION NUMBER 41370 FTE LEVEL 1.0 POSITION INFORM...
  • 2 Days Ago

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Lead Collections Investigator
  • Colorado Judicial Branch
  • Fort Collins, CO FULL_TIME
  • Lead Collections Investigator JOB CODE JD03395 LOCATION Ft. Collins / Larimer County DEPARTMENT Trial Court POSTED 21-Nov-2023 CLOSES 17-Dec-2023 POSITION NUMBER 35031 FTE LEVEL 1.0 POSITION INFORMATI...
  • 13 Days Ago

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Store Lead
  • Tailored Brands
  • Fayetteville, NY
  • Partner with your Store Manager to support store team members to achieve sales performance expectations through active c...
  • 3/29/2024 12:00:00 AM

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Store Lead
  • Tailored Brands
  • Milford, CT
  • Partner with your Store Manager to support store team members to achieve sales performance expectations through active c...
  • 3/29/2024 12:00:00 AM

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Store Lead
  • Tailored Brands
  • Staten Island, NY
  • Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to ach...
  • 3/29/2024 12:00:00 AM

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Store Lead
  • Shoe Carnival Inc.
  • Florissant, MO
  • ** Store Lead** * 10845 W. Florissant, Saint Louis, Missouri, United States, 63136 The Store Lead position oversees a sp...
  • 3/29/2024 12:00:00 AM

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UBIF Store Lead
  • Asurion LLC
  • Menomonee Falls, WI
  • **** **UBIF Store Lead** Store Leader, UBIF For more than 25 years, Asurion has been a leader in innovation, not only in...
  • 3/28/2024 12:00:00 AM

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Store Lead
  • Travelcenters of America, Inc.
  • Tooele, UT
  • Location: Store Lead in Tooele, UT at TravelCenters of America **Location:** **Experience:** Not Specified **Job Descrip...
  • 3/28/2024 12:00:00 AM

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Store Lead
  • Shoe Carnival Inc.
  • ** Store Lead** * 203 Hamilton Crossing Dr., Alcoa, Tennessee, United States, 37701 The Store Lead position oversees a s...
  • 3/28/2024 12:00:00 AM

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UBIF Store Lead
  • Asurion LLC
  • Chandler, AZ
  • **** **UBIF Store Lead** Store Leader, UBIF For more than 25 years, Asurion has been a leader in innovation, not only in...
  • 3/26/2024 12:00:00 AM

Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census. The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Review Team Lead jobs
$79,188 to $125,711

Branch Review Team Lead in Pascagoula, MS
You will have responsibility over the branch team, with the intent to improve their efficiency.
December 25, 2019
Branch Review Team Lead in Troy, NY
A branch review team leader is part of the bank branch, and a role similar to management.
December 04, 2019
Branch Review Team Lead in Brockton, MA
You will exercise authority over other specialists, and will ensure things operate according to plan within the branch.
December 30, 2019