Branch Review Specialist jobs in Brockton, MA

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

The Business Review Specialist is responsible for developing and/or conducting Business Reviews, and Operational trainings/consultations. This role will also manage and support targeted marketing efforts and assist with training programs.

Develops and executes customer business reviews which includes evaluating customers' back of the house operations such as set-up, quality, food cost and consistency and makes recommendations for improvement

Conduct Customer Training Seminars (i.e., Front of the House Training) as needed and teach ServSafe Certification classes as needed.

Conducts research to determine customer needs and opportunity to grow sales. Maintains a thorough understanding of our value added program partners.

Determines appropriate timeline for follow up with the customer to ensure implementation based on the ideas and concepts accepted by the customer.

Acts as a secondary source to assist other members of the Review Team.

Masters Menu Analysis & Engineering functions. Develops a wide variety menu suggestions for specific customer needs.

Participates in/conduct sales meeting, Regional Meetings and Trainings, food shows, and other related functions. Assists in account development. Works with members of Sales & Marketing Teams to develop tools to gain market share.

Performs other related duties as assigned.

Required Qualifications

High School Diploma/GED or Equivalent Experience

3 - 5 Years

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. • Ability to write reports, business correspondence, and procedure manuals. • Strong knowledge of Microsoft Office programs including Word, Outlook, Excel, Power Point, Publisher, IOS, Android Mobile, and OSX. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, prospects, and the general public. • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. • Strong verbal and written communications skills for interaction with customers, associates, brokers and suppliers. • Ability to master Menu Analysis. • Ability to apply concepts of basic algebra and geometry. • Proficient at conducting research on the internet. • Strong knowledge of social media engagement and practices. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Preferred Qualifications

Bachelors

Marketing or Restaurant Hospitality Degree

5 - 7 Years

Yes

Cook, Sous chef and Executive Experience

Must be able to drive a personal vehicle to customers location to conduct Business Review Activity.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.