Branch Office Manager jobs in Texas

Branch Office Manager manages all aspects of the onsite branch office. Collects and analyzes data for the project and makes the development strategy. Being a Branch Office Manager provides technical support for the marketing staff. Evaluates the scope of the engineering or architecture project and provides recommendations for improvement. Additionally, Branch Office Manager may provide guidance on more complex issues. Requires a bachelor's degree. Typically reports to a director. The Branch Office Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Branch Office Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Complex Front Office Manager
  • Complex Front Office Manager The Colony
  • The Colony, TX FULL_TIME
  • ESSENTIAL JOB FUNCTIONS:


    • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

    • Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.

    • Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.

    • Supervise the Guest Service Agents.

    • Complete scheduling for the Complex Guest Service Agents and input schedules into UKG.

    • Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.

    • Comply with attendance rules and be available to work on a regular basis.

    • Place orders through Birch Street for supplies for complex Front Desks supplies and complex market items.

    • Monitor GXP chats, cases and Bonvoy arrivals.

    • Assist on Medallia responses within Crescent and Brand standards.

    • Monitor and edit missing punches for the complex Guest Service Agent.

    • Work needed desk shifts when needed during downtimes and or call ins

    • Perform any other job-related duties as assigned.

    REQUIRED SKILLS AND ABILITIES:


    Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons.


    PERFORMANCE STANDARDS


    Customer Satisfaction:

    Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.


    Work Habits:

    In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.


    Safety & Security:

    The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.


    NOTE:

    This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.


    Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.


    Experience

    Required
    • 2 year(s): Hotel Front Desk Management
    Preferred
    • FOSSE PMS experience is a plus

    Licenses & Certifications

    Required
    • ServSafe Alcohol Awaren
    • Certified Food Handler

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • 1 Month Ago

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Assistant Restaurant Manager
  • Branch & Bird
  • Fort Worth, TX FULL_TIME
  • OVERVIEW:Branch & Bird is seeking a motivated and dynamic individual to join our team and take responsibility for Branch & Bird Restaurant located in Frost Tower downtown Fort Worth.Friends and collea...
  • 1 Month Ago

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Senior Administrative Assistant - City Secretary's Office
  • City of Farmers Branch
  • Farmers, TX FULL_TIME
  • The purpose of this position is to provide highly responsible and complex administrative and clerical support to the Director and management personnel of an assigned department and its divisions. Prov...
  • Just Posted

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Office Manager
  • Private Dental Office
  • Round Rock, TX OTHER
  • Overview Are you an experienced Dental Office Manager with a track record of effectively managing and motivating teams? Our Private Dental Office, North of Austin, is actively looking to welcome a new...
  • 18 Days Ago

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Office Manager
  • Private Dental Office
  • Houston, TX OTHER
  • Overview Our premier dental office is seeking an Office Manager to lead our team. We are looking for someone with experience in a dental office, strong leadership skills, and excellent customer servic...
  • 22 Days Ago

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Office Manager
  • Private Dental Office
  • Galveston, TX OTHER
  • Overview Our private dental office is seeking an experienced Office Manager to join our team of dental professionals. Our desired individual has great attention to detail and a professional demeanor w...
  • 6 Days Ago

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Account Coordinator
  • Hire Score LLC
  • Franklin, TN
  • Fulltime perm hire opportunity! Work for a leader in the custom packaging industry with an amazing culture and a collabo...
  • 3/28/2024 12:00:00 AM

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Account Coordinator
  • Hire Score LLC
  • Duluth, GA
  • Fulltime perm hire opportunity! Work for a leader in the custom packaging industry with an amazing culture and a collabo...
  • 3/28/2024 12:00:00 AM

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Supervisor - Master Plumber
  • LEN THE PLUMBER LLC
  • Silver Spring, MD
  • Job Description Job Description Master Plumber - Technical Supervisor PLUMBING TEAM - LEN THE PLUMBER HEATING AND AIR Th...
  • 3/28/2024 12:00:00 AM

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Accounts Receivable A/R Specialist
  • LEN THE PLUMBER LLC
  • Baltimore, MD
  • Job Description Job Description Accounts Receivable (AR) Specialist - Baltimore Office location This is a Full Time Hour...
  • 3/27/2024 12:00:00 AM

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Certified Nursing Assistant - Marianna
  • COVENANT HEALTH AND COMMUNITY SERVICES, Inc.
  • Marianna, FL
  • Why Covenant Care? Are you a Healthcare Warrior? Want a competitive, engaging job with great perks? Want a seat at the t...
  • 3/27/2024 12:00:00 AM

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Branch Office Manager
  • Net Streamz Inc
  • Wayne County, MI
  • Job Description Job Description Work from home! Flexible hours. 10-30 hrs per month. We are looking to hire a Branch Off...
  • 3/26/2024 12:00:00 AM

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Warehouse Manager
  • Matrixvisual
  • Nashville, TN
  • Matrix Visual Solutions- Nashville, TN At Matrix Visual, our people are our greatest strength. Were proud to have a dive...
  • 3/26/2024 12:00:00 AM

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Medical Equipment Delivery Driver - Technician
  • Dasco HME LLC
  • Cleveland, OH
  • Job Type Full-time Description DASCO is growing! Voted one of the 2019, 2020, 2021, 2022 AND 2023 Top Places to Work in ...
  • 3/24/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Office Manager jobs
$140,958 to $166,172

Branch Office Manager in Utica, NY
Each branch needs an office manager to see to its function and operation.
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There are a disparate number of use cases for the Lantronix SLB, from branch offices to campus environments.
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Branch Office Manager in Brockton, MA
Link between Branch Accounts and Head Office Account.
December 11, 2019
Branch Office Manager in Saginaw, MI
Explore our full service branches, loan offices, or ATM locations by selecting the buttons above.
December 15, 2019