Branch Manager - Insurance jobs in Illinois

Our growing firm is seeking an organized and friendly Account Manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today!

$30,000 - $50,000 yearly

• Consult with clients to help process quotes and issue renewals or any updates needed to current policies
• Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy
• Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
• Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
• Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding

• We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well
• Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided
• Candidates should be very strong communicators and problem solvers, and have great follow-up skills
• Active insurance license in your state or willing to get licensed in 90 days
• Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)

At Farmers Insurance District 23, our employees set the tone, drive our strategy and create world-class customer experiences. Our employees also help make Farmers one of the largest insurers of vehicles, homes, and small businesses in the United States. If you’re a proactive self-starter who wants to work on innovative, meaningful projects that make positive impacts on customers and communities, take a look at what working at Farmers could mean for you.