Boxperson - Casino jobs in Alabama

Boxperson - Casino supervises the craps table. Observes play, inspects dice, settles disputes, and ensures that the game is conducted properly. Being a Boxperson - Casino may require a high school diploma or equivalent. Typically reports to a supervisor or manager. The Boxperson - Casino works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Boxperson - Casino typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Casino
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT : 4 : 30 PM - 1 : 00 AM

    Shifts can vary based on needs.

    Job Overview :

    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.

    This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service.

    All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose :

    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System :

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

    The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities :

    • Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    • Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    • Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    • Utilize software applications / systems to maximum effectiveness
    • Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    • Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    • Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    • Identify new VIP's to the Casino Marketing team to assist in building relationships
    • Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    • Be proactive with incidents and issues, ensuring resolution with team members and guests
    • Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    • Adhere to regulatory, departmental and company policies in an ethical manner
    • Teamwork : Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    • Maintains confidentiality of all player accounts and company information
    • Other duties as assigned
    • Last updated : 2024-03-22

  • 5 Days Ago

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Teleservices Agent
  • Wind Creek Casino & Hotel Montgomery
  • Montgomery, AL FULL_TIME
  • Job Overview 430pm 1amWithin Wind Creek, the Teleservices Agent is the first point of contact and sets the tone for all guest experiences. The Teleservices Agent works in a digital omni channel enviro...
  • 21 Days Ago

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Room Attendant
  • Wind Creek Casino & Hotel Atmore
  • Atmore, AL FULL_TIME
  • Shift 830 Am 5pm Pci Gaming PurposeOur genuine attentiveness and positive energy provide guests, especially women, an escape from their ordinary world into our exciting fantasy world of play, chance, ...
  • 22 Days Ago

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Player Services Representative
  • Wind Creek Casino & Hotel Montgomery
  • Montgomery, AL PART_TIME
  • Job Overview 600p.M. 1230 A.M.The Player Services Representative assists in executing property promotions in order to maximize the profits of the gaming facility, giving correct change, accurately cou...
  • Just Posted

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Softcount Attendant
  • Wind Creek Casino & Hotel Wetumpka
  • Wetumpka, AL FULL_TIME
  • SHIFT: 3:00 AM-11:30AM Job Overview The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transaction...
  • Just Posted

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Grounds Technician I
  • Wind Creek Casino & Hotel Atmore
  • Atmore, AL FULL_TIME
  • SHIFT: 6am-2:30pm (Shift subject to change based on business needs) Job Overview: The Grounds Technician I performs routine and extensive preventative maintenance and repair procedures as directed on ...
  • 3 Days Ago

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Boxperson - Casino jobs
$44,668 to $61,932