Bond Trading Manager jobs in Santa Barbara, CA

General Manager Job Description & Basic Responsibilities:

The General Manager (GM) is responsible for setting the tone for the store and team, bringing our brand to life while creating a memorable and inspiring experience for our customers. This person will be responsible for coaching and developing a high level of salesmanship and brand knowledge within their team to achieve or exceed monthly sales goals.

Responsibilities include:

• Plan and implementing sales strategies
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Track the progress of monthly sales goals for the store as a whole
• Track the progress of employee sales goals on an individual basis
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Develop team members to ensure efficiency and compliance
• Communicate effectively with clients
• Analyze consumer behavior and adjust product positioning accordingly
• Professionally and calmly handle customer/consignor issues
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for your team at all times

Our ideal candidate has:

• Extensive knowledge of high end / designer brands and labels
• At least one year managing a clothing store or boutique
• At least two years working in fashion retail with a strong customer service focus
• Experience working in a fast paced environment
• Experience with hands on training and ongoing staff development
• Strong critical thinking skills when it comes to problem solving
• The ability to handle high stress situations professionally and calmly

Requirements:

• A minimum of one year experience managing a retail store with a fashion focus. Experience in a resale / consignment environment is very much a plus!