Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.
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TABLE GAME DEALER
The Table Games Dealer is responsible for properly dealing assigned table games in a friendly and enthusiastic manner. A Dealer is responsible for following all established rules, procedures, and Internal Controls while conducting the assigned game. A Dealer interacts directly with patrons and is expected to meet standards of exceptional service at all times.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
ESSENTIAL FUNCTIONS
- Perform dealing services at assigned gaming tables
- Learn and implement all rules, processes, and guidelines for the proper playing of all Table Games
- Learn and implement all rules, laws, regulations, and Internal Controls for the Casino Queen
- Knowledgably operate all Table Games Department equipment
- Properly place, remove, shuffle and cut playing cards for table games
- Complete training on the rules, processes, and guidelines for all Table Games
- Learn and implement, reliably, all rules regarding bet payouts for all Table Games
- Effectively deal multi-player games reliably, rapidly, and accurately
- Assist with table game opening and closing procedures
- Able to apply general math skills (addition, subtraction, multiplication, division, fractions, percentages)
- Verify table game fill and credit transactions
- Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program (SEP)
- Greet patrons and answer any questions, as directed
- Report any safety hazards or maintenance issues immediately to your supervisor
- Follow all safety standards as instructed
- Must be able to apply knowledge gained from training, education and work experience
- Engage with customers during the game to provide an excellent playing experience
- Must be friendly and courteous at all times
- Able to satisfactorily complete assignable work requested by the Shift Manager
- Other duties as assigned
QUALIFICATIONS
- High School Diploma/GED
- Must have a working knowledge of English
- Able to effectively communicate verbally and written
- Valid driver’s license
- Must be able to obtain and maintain an Illinois Gaming License