Billing Systems Manager jobs in Wilkes Barre, PA

• Education - Bachelor's Degree in Computer Science or related field (or equivalent).
• Experience - Two (2) years technical experience with installing, supporting, and troubleshooting desktop/laptop computer systems.
• Skills - Knowledge of hardware and software; substantial hardware and software troubleshooting skills; presentation and training skills; strong communication skills, both verbal and written; strong interpersonal and communication skills and the ability to work effectively with all levels of College personnel; critical thinking and decision-making skills; ability to function independently; ability to keep current with changing technologies.

Responsible for support of all end users (staff and students) in the use of technology services and resources at the College's on campus and off campus centers, using remote management software and/or by traveling to centers; install software on computers and distribute computers and peripherals within college locations; troubleshoot and resolve hardware and software problems for all college end users; performs backup procedures for College information systems; works with vendors to coordinate service calls and replacement of hardware and software; provide training to staff for software and hardware usage; assists in planning for the annual technology replacement plan; keeps electronic records of equipment checkouts; manage account creation and security access permissions within the various systems; must be willing to upgrade skills required to maintain job currency; must be willing to work evenings and weekends as required during critical periods; perform other related duties as assigned.

Standard Work Week: 35 hours

Apply End Date: January 22, 2023.