Billing Systems Manager jobs in Macon, GA

We are seeking an experienced HVAC Service Manager to lead our team in achieving exceptional business outcomes. In this pivotal role, you will oversee safety protocols, supervise service technicians, and drive financial performance. Your responsibilities span both operational, administrative, and business development aspects of our HVAC services.

Job Responsibilities

·         Implements and evaluates safety requirements, providing feedback to service technicians in accordance with company safety policies.

·         Oversees training and development of HVAC field technicians.

·         Monitors job execution by reviewing technicians’ work and maintaining accurate records.

·         Supervises administrative personnel responsible for scheduling and dispatching HVAC technicians.

·         Serves as a direct customer contact, representing the company professionally.

·         Efficiently allocates manpower, tools, and vehicles to optimize departmental resources.

·         Regularly reviews service profitability reports to ensure work aligns with targeted gross margins and identifies areas for improvement.

·         Drives profitable business growth of the business.

Supervisory Responsibilities

·         Oversee all aspects of service team, including hiring, training, directing, and mentoring.

·         Perform employee performance reviews, offer guidance, and address performance-related matters.

·         Serves as company champion in addressing customer issues or concerns.

Qualifications

·         To excel in this role, the individual must perform each essential duty satisfactorily. The following requirements represent the knowledge, skill, and ability expected of a Service Manager

Compensation

·         Salary Range Starting at: $80K based on qualifications & experience.

·         Competitive incentive package including base salary, commission opportunities and monthly vehicle allowance.

Education and Experience Requirements

·         A working knowledge of various HVAC products, systems, electronics, and building controls.

·         A minimum of three years of management or supervisory experience.

·         State HVAC license(s) are preferred.

Abilities

·         Read, analyze, and interpret information effectively.

·         Utilize tools and technology proficiently.

·         Solve problems using data and analytics.

·         Adapt to both individual and teamwork environments.

·         Demonstrate technological proficiency, including Microsoft Office products.

·         Communicate diplomatically and effectively with internal and external customers.

Other Requirements

·         Valid driver’s license

·         Flexibility to work evenings and occasional weekends (as needed)

·         Infrequent overnight travel may be required

·         Professional appearance

·         Strong interpersonal skills, achievement oriented, self-motivated, and organized 

Physical Demands

·         The employee must occasionally climb ladders to access rooftop equipment for the purpose of developing quotations

·         The employee must occasionally lift and/or move up to 25 pounds

·         Strict adherence to Company safety requirements

Work Environment

·         The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of a Service Manager. This position requires frequent visits to job sites, which could require working outdoors, in mechanical/equipment rooms.

Comprehensive Benefits 

·         Medical, Vision, Dental

·         Paid holiday and vacation 

·         401(k) Plan with multiple investment options

·         Training and Development Programs

·         Company paid Employee Assistance Program

·         Employee discount programs

·         Company-paid and voluntary life insurance

·         Company-paid and voluntary accidental death & dismemberment (AD&D)

·         Company paid short-term disability and voluntary long-term disability 

·         Healthcare reimbursement account and dependent care reimbursement account

·         Vehicle discount purchase programs

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.