Billing Systems Analyst jobs in Chico, CA

The Information Systems Analyst I/II position performs a variety of professional, technical, and analytical duties in the design, oversight, coordination, and operation of the County’s automation system, including enterprise, client/server, and desktop systems and networks. The position is scheduled for forty (40) hours per week, and located in the General Services Department.

WHAT YOU’LL DO

• Analyzes, detects, identifies, and corrects technical problems and deficiencies.
• Installs and integrates computer software and hardware.
• Performs second-level help desk activities, providing more complex technical support on system software and hardware.
• Participates in developing, implementing, and coordinating operating policies and procedures related to the department’s automated system.
• Installs, configures, and troubleshoots networked equipment including hardware, software, and peripheral equipment.
• Performs quality assurance tasks.
• Provides training on new applications systems to users.

The ideal candidate will have knowledge of the operation of various types of computer and peripheral equipment, as well as principles, procedures, techniques, nomenclature, and operation of computer systems.

MINIMUM QUALIFICATIONS
EXPERIENCE:

I/II– Equivalent to an Associate’s Degree or completion of an approved certificate program in computer science, information systems technology, management information systems, or a related field.

Information Systems Analyst I– One (1) year of qualifying experience.
Information Systems Analyst II– Two (2) years of qualifying experience.
Qualifying Experience: Analyzing, installing, maintaining, and troubleshooting computer hardware, software, and network devices, which includes working in a helpdesk or support environment and interfacing with client/staff. Or experience in the design, oversight, coordination, and operation of a department’s automation system; which includes professional experience in network/server administration or application development. (Additional qualifying experience can be substituted for the educational requirement on a year-for-year basis.)

HOLIDAYS:

13 paid holidays per year and an additional twenty four hours of Holiday Leave. An employee must be employed the last working day before and the first working day after the holiday in order to receive holiday compensation. Employees on leave without pay shall not accrue holiday benefits.

VACATION:

88 hours (approximately 11 working days) per year during the first 2 years of service; 128 hours (approximately 16 working days) per year during years 3 through 12; 168 hours (approximately 21 working days) per year during years 13 through 19; 208 hours (approximately 26 working days) per year after 20 full years of service.

SICK LEAVE:

96 hours (approximately twelve working days) per year of paid sick leave.

BEREAVEMENT LEAVE:

40 hours with pay for each instance for immediate family members. Immediate family includes spouse, child, stepchild, grandchild, stepparent, parent, grandparent, parent-in-law, grandparent-in-law, brother-in-law, sister-in-law, brother or sister.

LONGEVITY:

Service is based on employment with Glenn County. The County shall provide a longevity differential above the employee’s base rate of pay for those employees represented by this unit as follows: after 10 full years of service 5%, after 15 full years of service 2%, after 20 full years of service 2%, after 25 full years of service 2% and after 30 full years of service 2% for a total of 13%.

HEALTH PLAN:

Glenn County contracts with PERS for medical insurance. The County pays a portion of the medical insurance premium based on the carrier and amount of the total premium.

VISION PLAN:

The County pays the employee premium for a vision plan with EyeMed. The employee may enroll dependents at the employee’s expense.

DENTAL PLAN:

GCGU employees are offered a choice of two voluntary dental insurance plans; Delta Dental (PPO) and DeltaCare (HMO). The employee pays 100% of the premium through payroll deduction.

DEFERRED COMPENSATION:

The County offers three IRC § 457 voluntary Deferred Compensation Plans (tax deferred long-term savings plans): Voya, Nationwide and Edward Jones.

SHORT TERM DISABILITY:

The County coordinates with State Short Term Disability Insurance for regular employees.

LIFE INSURANCE:

The County pays the premium on a $10,000 Term Life Insurance policy for regular County employees. The employee pays the premium for optional life insurance.

RETIREMENT:

The County participates in the Public Employees’ Retirement System (PERS) which is coordinated with Social Security. The employee is responsible for 100% of the employee’s portion. Unused accrued sick leave can be converted to service credit at retirement.

SUPPLEMENTAL RETIREMENT:

GCGU employees participate in the Laborers’ International of North America (Industrial) Pension Fund.

PREMIUM PAY:

Premium pay such as shift differential, bilingual, and working-out-of-class pay may be paid depending upon the employee’s work assignment and class.

• Benefits are listed for full-time employees; certain benefits are pro-rated for part-time employees.

To apply for this job opportunity, submit a completed County of Glenn employment application packet online at calopps.org or to the Personnel Department: 525 W. Sycamore Street, Willows, CA 95988 by
5:00 P.M., Thursday, January 25, 2024.

This recruitment may be used to establish a list to fill future vacancies for the next twelve (12) months.

• A Glenn County Employment Application • Résumé
• Transcripts and/or Certificates • Cover Letter

The County of Glenn is an Equal Opportunity Employer. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the Personnel Department.
The above information is general in nature and does not constitute an expressed or implied contract. The County of Glenn has the right to rescind this recruitment at any time.