Billing Systems Analyst jobs in Carmel, IN

Company Description

Clean Earth is one of the largest specialty waste companies in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for contaminated soil, dredged material, and hazardous and non-hazardous waste.  Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.

It is our unique capability of providing a one-source, full-service solution to handle multiple waste streams from a single customer that separates us from the competition.  Our processes are detailed, our due diligence is tireless, and our results provide unmatched recycling solutions for our customers with the utmost in customer service. 

Every day Clean Earth takes a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills.  Allow our team of experts to provide a customized waste disposal and recycling solution for your company, tailored to your needs, and your goals.

Job Description

Under direct supervision, this position is responsible for the daily processing of orders that are ready to be invoiced and delivered to the customer.  This position must adhere to strict KPI timeframes with regards to order processing and case management.  The position will have set daily/weekly goals to be met to provide our business with the adequate support for our customer base. 

Primary Responsibilities 

• Daily processing of open orders in a billable status resulting in a customer-facing invoice
• Processing of cases via SFDC case queues to progress orders through the lifecycle
• Invoice delivery to customers
• Hosting of daily POD calls: cross-functional calls that assist the business with driving process improvement on order management lifecycles
• Fields and manages requests from the business for escalation of invoicing to occur
• Invoice requests from Collections/Cash Applications/Customers; account updates as required
• Account reconciliation for special delivery customers
• Completeness and accuracy of daily processing
• Data analytic on account records

Qualifications

Basic Required Qualifications

• High School diploma or GED
• 2 years of business experience in a general office environment, demonstrating a working knowledge of billing policies and procedures and various automated accounting systems
• Intermediate Excel skills (LOOKUPs, pivot tables)

Preferred Qualifications

• Associate degree in accounting, finance, or business administration
• Ability to manage own time, activities and resources to ensure department standards are met on a consistent basis.
• Ability to work independently as well as a team environment.
• Ability to predictably and regularly attend work during scheduled hours.  
• Ability to deal politely and professionally with customers and/or coworkers
• Ability to manage several tasks at once to meet deadlines
• Ability to analyze information, identify problems and recommend solutions
• Ability to identify and understand customer needs, take appropriate actions to ensure customer needs are met while proactively identifying ways to increase customer satisfaction

Additional Information

Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence.  Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.  This line is dedicated to disability applications only.  No other inquiries will receive a response.