Beverage Supervisor - Casino jobs in Maryland

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Inventorying of bar items such as glassware, bar checks, etc. Monitoring and maintaining cleanliness, sanitation, and organization of assigned work areas.Ensuring efficient bar operation according to company standards so service standards are met or exceeded.Establishing par levels for all bar products including the bar supplies. Assisting with cost control, schedules for staff and ongoing training.Training staff on all aspects of responsible alcohol service.Compliance with all Local, State and Federal sanitation and safety standards.Maintaining positive guest relations at all times by addressing and resolving guest and team member complaints.Maintaining all steps of the Customer Service program with each guest and team member.Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Supervising the Beverage department including ongoing training, coaching, counseling, and rewarding performance, conducting timely performance appraisals, and completing related paperwork.

BRING US YOUR BEST.

QUALIFICATIONS:

Must be a minimum of 21 years of age.

High School diploma or equivalent. 

Requires a minimum of one year experience as a Beverage Supervisor in a high-volume beverage or food & beverage outlet, or a minimum of three years’ experience as a bartender or beverage server in a high-volume beverage outlet.

Intermediate computer knowledge.

Possess knowledge of P & L and budget reports

Must have excellent customer service skills

Must qualify for licensing by Maryland Gaming Commission.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY