Beverage Manager - Casino manages all activities of the beverage function for the organization. Identifies, evaluates and develops strategies to increase revenue and guest satisfaction with the department's services. Being a Beverage Manager - Casino ensures compliance with all food and beverage regulations. Monitors equipment and inventory levels and takes appropriate action. Additionally, Beverage Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Beverage Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Beverage Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The incumbent in this position is responsible for managing the food and beverage operation in accordance with the guidelines and policies set forth by the casino and health codes established by the government.
Establish department standards, guidelines and objectives and maintain other administrative process such as budget and staffing to ensure proper planning and efficient operation of outlets. Evaluate performance of beverage outlets by measuring guest satisfaction, volume, revenue, and cost in order to implement necessary changes to allow the most successful operation of services and fulfillment of company objectives. Hire, train, motivate and manages staff in order to ensure that employees receive adequate guidance and resources to accomplish establish objectives. The incumbent must also be able to solve guest problems and make rational decisions.
Knowledge of gaming industry and strong public relations skills is required. Knowledge of and experience wit beverage operations in a multi-outlet or casino environment. Must have a High School Diploma or G.E.D. equivalent plus five (5) years experience in the restaurant service and beverage area in a supervisory role. Gaming experience preferred.