Benefits Systems Manager - Healthcare jobs in Round Rock, TX

Benefits Systems Manager - Healthcare manages the implementation and upkeep of benefits system for managed care and provider data. Monitors systems to ensure medical management needs are met. Being a Benefits Systems Manager - Healthcare ensures fee loading and coding is accurate. Requires a bachelor's degree. Additionally, Benefits Systems Manager - Healthcare typically reports to a head of a unit/department. The Benefits Systems Manager - Healthcare manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Benefits Systems Manager - Healthcare typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Manager, Customer Support
  • Sana Benefits
  • Austin, TX FULL_TIME
  • Our health system is broken, and it's a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we're passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We've built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.

    We are looking for a hard-working, empathetic person to join our member advocacy team. We're building a team of social workers, patient advocates, health coaches, nutritionists, and nurses to support our members in solving everyday problems.

    We are building a distributed operations team and encourage all applicants to apply, regardless of location.
    What you will do
    • Lead a team of Member Advocates who provide accurate and understandable guidance to members and providers in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email).
    • Consistently hold 1:1's with Member Advocates on your team to provide coaching, give and receive feedback, build trust, and promote career development.
    • Perform quality assessments on support interactions, and directly provide feedback to team members.
    • Ensure that team and individual goals are met, including inbound support metrics and KPI's.
    • Handle ticket escalations from Member Advocates as they arise.
    • Assist with ticket triaging, staffing assignments, and other workforce management tasks.
    • Work with the administrative side of Zendesk, in order to manage the team groups, views, and other aspects of the team's daily operations.
    • Participate in the hiring process to continue growing the support team.
    • Lead projects that contribute to the success of the support team.

    About you
    • Bachelor's degree with 3 years of related experience in social work, patient advocacy, or health coaching preferred.
    • Based in Austin, TX or experienced in remote work.
    • Excellent communicator.
    • Some knowledge of healthcare and/or insurance benefits preferred.
    • Entrepreneurial. Self-directed. Excited to build something from scratch.
    • Values-oriented. You care about making our healthcare system work better for people and business owners.
    • Gritty. You aren't worried about getting your hands dirty and working hard when you need to.
    • Comfortable with change. We are a startup and need people who are ok doing things outside of their traditional job description.
    • Comfortable with modern web applications. We are building all of our software in-house and you will be a key constituent in its development.

    About Sana
    Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!

     

  • Just Posted

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Performance Marketing Manager
  • Sana Benefits
  • Austin, TX FULL_TIME
  • Our health system is broken, and it's a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we're passionate about fixing this problem by bringing accessibl...
  • Just Posted

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Healthcare Account Executive
  • Myriad Systems
  • Austin, TX FULL_TIME
  • Join Our Team of Healthcare Innovators and Entrepreneurs! Are you ready to embark on an exciting journey with Myriad Systems, a trailblazing provider of practice management consulting services? We're ...
  • 6 Days Ago

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Systems Engineering Manager
  • Cisco Systems
  • Austin, TX FULL_TIME
  • Are you ready to embark on an epic adventure in the world of technology? We have an opportunity that will make your tech-loving heart skip a beat! Join our team as a Systems Engineering Manager (SEM) ...
  • 24 Days Ago

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Failure Analyst Engineer - Industry Leading Benefits
  • ZT Systems
  • Austin, TX FULL_TIME
  • ** Initial work location to be Austin, TX but will move to Georgetown, TX in Q1 2024. MS Electrical Engineering or Computer Engineering December graduates are welcome to apply! ** What We DoZT enginee...
  • 15 Days Ago

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Failure Analyst Engineer - Industry Leading Benefits
  • ZT Systems
  • Mc Dade, TX FULL_TIME
  • ** Initial work location to be Austin, TX but will move to Georgetown, TX in Q1 2024. MS Electrical Engineering or Computer Engineering December graduates are welcome to apply! ** What We DoZT enginee...
  • 15 Days Ago

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0 Benefits Systems Manager - Healthcare jobs found in Round Rock, TX area

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Technical Support Specialist
  • Component Control
  • Austin, TX
  • CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviati...
  • 3/29/2024 12:00:00 AM

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Internet Sales Consultant
  • Penske Automotive Group Inc
  • Round Rock, TX
  • **Round Rock Toyota, a Penske Automotive Group dealership, is looking for dependable individuals to join our Business De...
  • 3/29/2024 12:00:00 AM

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Quality Assurance Tester
  • Camp
  • Austin, TX
  • CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviati...
  • 3/27/2024 12:00:00 AM

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Nurse-Marketing Hybrid: Wound Care Account Manager
  • Woundlocal
  • Austin, TX
  • Job Description Job Description Freenet Health Corp. is a rapidly growing healthcare management company servicing virtua...
  • 3/26/2024 12:00:00 AM

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Referral Coordinator
  • Woundlocal
  • Austin, TX
  • Job Description Job Description We are seeking Administrative Medical Staff to work in our Austin, TX virtual and mobile...
  • 3/26/2024 12:00:00 AM

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Mobile Nurse Practitioner Advanced Wound Care
  • Woundlocal
  • Austin, TX
  • Job Description Job Description IndieMD Network has launched a rapidly growing network of independent medical providers ...
  • 3/26/2024 12:00:00 AM

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Mobile Physician Assistant Advanced Wound Care
  • Woundlocal
  • Austin, TX
  • Job Description Job Description IndieMD Network has launched a rapidly growing network of independent medical providers ...
  • 3/26/2024 12:00:00 AM

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Insurance Clerk - Medical
  • Manpower USA
  • Austin, TX
  • Provider Enrollment Specialist Positions in Austin, TX. Customer Care and Satisfaction - Must be detailed oriented.Exper...
  • 3/25/2024 12:00:00 AM

Round Rock is a city in the U.S. state of Texas, in Williamson County (with a small part in Travis), which is a part of the Greater Austin, Texas metropolitan area. The population was 99,887 at the 2010 census. The city straddles both sides of the Balcones Escarpment, a fault line in which the areas roughly east of Interstate 35 are flat and characterized by having black, fertile soils of the Blackland Prairie, and the west side of the Escarpment which consists mostly of hilly, karst-like terrain with little topsoil and higher elevations and which is part of the Texas Hill Country. Located abo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Systems Manager - Healthcare jobs
$94,519 to $133,611
Round Rock, Texas area prices
were up 1.2% from a year ago

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