Benefits Supervisor jobs in Virginia
Recently Added Benefits Supervisor jobs
Benefits Account Manager
- Business Benefits Group
-
Fairfax, VA
FULL_TIME
-
Job Summary/Objective
The Benefits Account Manager will play a pivotal role in ensuring the satisfaction and retention of BBG’s clients. This position is responsible for overseeing pre-renewal workflows, implementing insurance carrier renewal strategies, managing open enrollment procedures, and fostering strong client relationships. The Benefits Account Manager will provide clients with a seamless renewal experience while offering expert consultation on insurance plans and benefits.
Essential Functions/Duties
The essential functions include, but are not limited to the following:
- Build and nurture client relationships, understanding their goals and objectives for their benefit plans.
- Discuss the advantages and disadvantages of various insurance plans to assist clients in decision making.
- Assist clients throughout their annual benefits renewal process, including pre-renewal workflows and open enrollment.
- Develop and execute insurance carrier renewal strategies aligned with client needs and objectives.
- Create comprehensive renewal spreadsheet analyses for each client, ensuring accuracy and clarity.
- Prepare and distribute renewal documents such as benefits guides for open enrollment meetings. Assist in marketing clients’ benefits and creating kits for open enrollment meetings.
- Implement post-renewal strategies to address any changes or adjustments required after the renewal process.
- Respond promptly to client inquires via phone and email regarding the renewal process, providing guidance and information as needed.
- Communicate effectively with insurance carriers regarding client renewals and policy confirmations.
- Update internal systems (i.e., BKB, Excel files, client folders) with accurate renewal notes and information.
- Process all new business paperwork for all virgin groups as assigned and update BKB accordingly.
- Process all new business paperwork for new lines of coverage outside of renewal and update BKB accordingly.
- Complete necessary forms and technology updates throughout the renewal process to maintain accuracy and compliance.
- Ensure the accuracy of the client’s current policies, verifying that all members have requested coverage as needed.
- Proactively communicate with clients and carriers to help solve problems, addressing client and carrier concerns efficiently.
- Organize and conduct educational sessions for clients to enhance their understanding of benefits and wellness programs.
- Administer benefit surveys to gather feedback and tailor benefits plans to meet client and employee needs.
- Develop customized materials to assist clients in communicating benefits information to their employees.
- Conduct quarterly claims reviews to identify trends and cost savings opportunities.
- Serve as a liaison with insurance carriers and providers to resolve claims issues and aid with the appeals process. Assist with prior authorizations, ID card requests, and network searches.
- Respond promptly and professionally to client employee inquiries, providing accurate and thorough information regarding benefit plans, coverage, and eligibility.
- Update system(s) to reflect employee enrollments, terminations, and changes with carriers and vendors.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills and Abilities
- Possess an understanding of employee benefits programs, including knowledge of various benefit types, compliance with relevant regulations, and awareness of emerging trends and best practices.
- Provide empathetic and supportive assistance to clients and employees by being responsive to client needs and proactively seeking opportunities to enhance the client experience.
- Ability to identify areas of improvement and implement innovative solutions to optimize processes, streamline operations and workflow efficiency.
- Excellent written and verbal communication skills to effectively convey information clearly and transparently.
- Experience in building and maintaining strong client relationships, understanding clients’ unique needs, and providing customized insurance solutions.
- Detailed-oriented and organized with excellent project management abilities.
- Strong critical thinking skills to analyze complex scenarios and develop solutions for clients.
- Familiarity and proficiency in using relevant software applications, including Customer Relationship Management (CRM) systems, Microsoft Office Suite, and other tools used for client management and communication.
- Commitment to staying updated on industry trends, regulations, and best practices.
- Adhere to ethical standards and maintain confidentiality when handling sensitive employee and client information.
Education and Experience
Required:- 2 or more years of experience in a customer support or account management position within the Employee Benefits Insurance industry.
- High School Diploma/GED
- Virginia Life and Health Insurance License.
*5 or more years of experience at BBG or in the insurance industry is required for the Senior Benefits Account Manager position.
Preferred:- Associate or Bachelor’s Degree in Business Administration or a related field.
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Travel Requirements
This position occasionally requires daytime travel and infrequently requires overnight travel. A valid driver’s license and reliable transportation are required for this position.
Work Environment & Physical Demands
This position can be performed remotely, on a hybrid schedule, or full time in an office. The Benefits Account Manager operates within a professional work environment. The work environment is characterized by a collaborative and client-focused atmosphere, fostering teamwork and open communication. The work setting is equipped with modern technology and software necessary to perform job responsibilities effectively. The Benefits Account Manager may spend time traveling during the week to meet with clients. The noise level for this position can range from low to moderate, depending on the specific work environment.
The Benefits Account Manager may occasionally need to adapt to changing work demands, such as handling urgent client requests, participating in team meetings, or assisting colleagues during peak periods.
The Benefits Account Manager should be prepared to engage in a variety of activities that require physical effort and mobility:
- Driving: The Benefits Account Manager may spend time driving to client meetings.
- Sitting: A significant portion of the workday involves sitting at a desk while using a computer, handling paperwork, and communicating with clients and co-workers.
- Standing and Walking: Some tasks, such as attending in person meetings, interacting with colleagues, and moving within the office space, may involve standing and walking.
- Typing and Writing: This position requires frequent typing, data entry, and documentation. Effective written communication is essential for drafting emails, reports, and client communications.
- Lifting and Carrying: Occasionally, the Benefits Account Manager may need to lift and carry files or documents, generally weighing up to 10 pounds, in the office.
- Telephone and Communication: This position involves significant telephone communication with clients, carriers, and team members, requiring clear and effective verbal communication.
- Visual and Auditory Abilities: The ability to read documents, analyze data, and view computer screens for extended periods is necessary. Good auditory skills are essential for effective communication via telephone and in-person conversations.
- Multitasking and Time Management: This position often involves managing multiple tasks simultaneously and prioritizing time effectively to meet client needs and deadlines.
Other Duties
The above job description is intended to describe the general nature and level of the work being performed by employees assigned to this job title. This is not an exhaustive or comprehensive list of all duties, tasks, and responsibilities. Employees will be expected to perform duties that do not appear on the job description. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
EEO Statement
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. - 1 Month Ago
Benefits Compliance Faciltator
- Business Benefits Group
-
Fairfax, VA
FULL_TIME
- Job Summary/ObjectiveThe Benefits Compliance Facilitator is responsible for overseeing the creation, maintenance, and distribution of various compliance documents essential for regulatory adherence in...
- 22 Days Ago
Benefits Programs Supervisor
- City of Portsmouth
-
Portsmouth, VA
FULL_TIME
- GENERAL STATEMENT OF JOBUnder general supervision, performs supervisory and administrative duties in multiple benefit programs administered through the department. Reports to the Chief of Benefits. ES...
- 11 Days Ago
Public Benefits Supervisor
- Loudoun County Government
-
Leesburg, VA
FULL_TIME
- Are you a public benefits leader? Or are you a seasoned Public Benefits Specialist with a strong background in public benefits policy who would like to advance into a leadership role? Do you have expe...
- 21 Days Ago
Contract Specialist
- US Veterans Benefits Administration
-
Wallops Island, VA
FULL_TIME
- Duties Review request for acquisition to ensure that each request is complete with adequate funding, description of supplies or services required, and other aristocrats necessary to conduct an efficie...
- 11 Days Ago
Medicare Specialist
- AMERICAN SENIOR BENEFITS LLC
-
Richmond, VA
FULL_TIME
- Overview American Senior Benefits partnering with Medicarepaul always put the clients in the best possible position, with over 200 Carriers, we have plenty of choices and options. If you are a license...
- 13 Days Ago
Benefits Supervisor jobs at Popular Companies
Benefits Supervisor
- Loomis
-
Houston, TX
- With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults...
- 4/19/2024 12:00:00 AM
Benefits Coordinator
- Globe Life AIL: Jack Santosuosso
-
Pelham, NY
- Our agency is expanding tremendously here in NEW YORK. Out of 500 offices in the United States, ours here in New York is...
- 4/19/2024 12:00:00 AM
Benefits Coordinator
- USHealth Of Greater Orlando
-
Orlando, FL
- Job Description Job Description About USHEALTH Greater Orlando: We provide service to our customers, and also to each ot...
- 4/19/2024 12:00:00 AM
Benefits Coordinator
- City of Bridgeport, CT - Government
-
Bridgeport, CT
- Job Description Job Description The position is responsible for the administration and coordination of all employees/ret...
- 4/19/2024 12:00:00 AM
Benefits Coordinator
- Smith & Associates
-
Houston, TX
- Responsibilities Collaborate with 3rd party benefit providers, brokers and vendors (Cigna, United, Fidelity, etc) to ens...
- 4/18/2024 12:00:00 AM
Benefits Coordinator
- Amalgamated Sugar Company
-
Boise, ID
- Benefits Coordinator Amalgamated Sugar Company - Boise, Idaho Amalgamated Sugar Company is looking for a Benefits Coordi...
- 4/18/2024 12:00:00 AM
Benefits Coordinator
- PANGEATWO
-
Birmingham, AL
- Human Resources Coordinator Birmingham, AL $40-45k PangeaTwo is partnering with a highly respected community oriented or...
- 4/18/2024 12:00:00 AM
Benefits Coordinator
- Henley Enterprises Inc.
-
Newton Highlands, MA
- Henley Enterprises, Inc., Henley Pacific LLC, and our associated entities are privately-owned Franchisees of Valvoline I...
- 4/10/2024 12:00:00 AM
About Virginia
Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Supervisor jobs
$62,556 to $80,718
Most Popular Cities in Virginia for Benefits Supervisor Jobs
What does a Benefits Supervisor do?
Benefits Supervisor
Evaluates plan benefits and rates and makes recommendations based on cost and plan effectiveness.
February 10, 2022
Maintains Benefits Department website with up-to-date required notices, summaries, plan descriptions, and forms.
January 30, 2022
Serves as employee point-of-contact to resolve payroll deduction and service issues related to benefits.
January 07, 2022
Performs annual tasks/reporting related to ACA compliance and other annual survey requests.
November 14, 2021
Benefits Supervisor in Yakima, WA
Plan, supervise, and coordinate work activities of staff relating to benefits matters.
December 09, 2021
Supervise staff in conjunction with the organization's managerial and leadership practices.
December 04, 2021
Suggest, investigate and implement alternative solutions to provide excellence in service.
September 08, 2021
Benefits Supervisor in Irvine, CA
Participate in all discussions with health care consultants/broker on matters regarding plan design and annual renewal process.
January 03, 2022
Assist Associates with Health & Welfare, Retirement and Leave of Absence questions.
November 03, 2021
Develop standard operating procedures to standardize and streamline processes by utilizing best practices for all benefit administration duties.
August 31, 2021