Benefits Manager jobs in Virginia

Benefits Manager develops, implements, administers, and maintains benefits programs, policies, and procedures. Ensures programs are equitable, meet employee needs, comply with legal requirements, and are cost effective. Being a Benefits Manager develops benefits communications and counsels employees on benefits related issues. Evaluates existing benefits programs against peer organizations to determine competitiveness, trends and developments. Additionally, Benefits Manager requires a bachelor's degree. May require Certified Employee Benefits Specialist (CEBS). Typically reports to director. The Benefits Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Benefits Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Benefits Account Manager
  • Business Benefits Group
  • Fairfax, VA FULL_TIME
  • Job Summary/Objective

    The Benefits Account Manager will play a pivotal role in ensuring the satisfaction and retention of BBG’s clients. This position is responsible for overseeing pre-renewal workflows, implementing insurance carrier renewal strategies, managing open enrollment procedures, and fostering strong client relationships. The Benefits Account Manager will provide clients with a seamless renewal experience while offering expert consultation on insurance plans and benefits.

    Essential Functions/Duties


    The essential functions include, but are not limited to the following:
     
    • Build and nurture client relationships, understanding their goals and objectives for their benefit plans.
    • Discuss the advantages and disadvantages of various insurance plans to assist clients in decision making.
    • Assist clients throughout their annual benefits renewal process, including pre-renewal workflows and open enrollment.
    • Develop and execute insurance carrier renewal strategies aligned with client needs and objectives.
    • Create comprehensive renewal spreadsheet analyses for each client, ensuring accuracy and clarity.
    • Prepare and distribute renewal documents such as benefits guides for open enrollment meetings. Assist in marketing clients’ benefits and creating kits for open enrollment meetings.
    • Implement post-renewal strategies to address any changes or adjustments required after the renewal process.
    • Respond promptly to client inquires via phone and email regarding the renewal process, providing guidance and information as needed.
    • Communicate effectively with insurance carriers regarding client renewals and policy confirmations.
    • Update internal systems (i.e., BKB, Excel files, client folders) with accurate renewal notes and information.
    • Process all new business paperwork for all virgin groups as assigned and update BKB accordingly.
    • Process all new business paperwork for new lines of coverage outside of renewal and update BKB accordingly.
    • Complete necessary forms and technology updates throughout the renewal process to maintain accuracy and compliance.
    • Ensure the accuracy of the client’s current policies, verifying that all members have requested coverage as needed.
    • Proactively communicate with clients and carriers to help solve problems, addressing client and carrier concerns efficiently.
    • Organize and conduct educational sessions for clients to enhance their understanding of benefits and wellness programs.
    • Administer benefit surveys to gather feedback and tailor benefits plans to meet client and employee needs.
    • Develop customized materials to assist clients in communicating benefits information to their employees.
    • Conduct quarterly claims reviews to identify trends and cost savings opportunities.
    • Serve as a liaison with insurance carriers and providers to resolve claims issues and aid with the appeals process. Assist with prior authorizations, ID card requests, and network searches.
    • Respond promptly and professionally to client employee inquiries, providing accurate and thorough information regarding benefit plans, coverage, and eligibility.
    • Update system(s) to reflect employee enrollments, terminations, and changes with carriers and vendors.

    *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Required Skills and Abilities
     
    • Possess an understanding of employee benefits programs, including knowledge of various benefit types, compliance with relevant regulations, and awareness of emerging trends and best practices.
    • Provide empathetic and supportive assistance to clients and employees by being responsive to client needs and proactively seeking opportunities to enhance the client experience.
    • Ability to identify areas of improvement and implement innovative solutions to optimize processes, streamline operations and workflow efficiency.
    • Excellent written and verbal communication skills to effectively convey information clearly and transparently.
    • Experience in building and maintaining strong client relationships, understanding clients’ unique needs, and providing customized insurance solutions.
    • Detailed-oriented and organized with excellent project management abilities.
    • Strong critical thinking skills to analyze complex scenarios and develop solutions for clients.
    • Familiarity and proficiency in using relevant software applications, including Customer Relationship Management (CRM) systems, Microsoft Office Suite, and other tools used for client management and communication.
    • Commitment to staying updated on industry trends, regulations, and best practices.
    • Adhere to ethical standards and maintain confidentiality when handling sensitive employee and client information.

    Education and Experience

    Required:
    • 2 or more years of experience in a customer support or account management position within the Employee Benefits Insurance industry.
    • High School Diploma/GED
    • Virginia Life and Health Insurance License.

    *5 or more years of experience at BBG or in the insurance industry is required for the Senior Benefits Account Manager position.

    Preferred:
    • Associate or Bachelor’s Degree in Business Administration or a related field.

    Supervisory Responsibilities


    This position does not have any supervisory responsibilities.

    Travel Requirements

    This position occasionally requires daytime travel and infrequently requires overnight travel.  A valid driver’s license and reliable transportation are required for this position.

    Work Environment & Physical Demands


    This position can be performed remotely, on a hybrid schedule, or full time in an office. The Benefits Account Manager operates within a professional work environment. The work environment is characterized by a collaborative and client-focused atmosphere, fostering teamwork and open communication. The work setting is equipped with modern technology and software necessary to perform job responsibilities effectively. The Benefits Account Manager may spend time traveling during the week to meet with clients. The noise level for this position can range from low to moderate, depending on the specific work environment. 

    The Benefits Account Manager may occasionally need to adapt to changing work demands, such as handling urgent client requests, participating in team meetings, or assisting colleagues during peak periods.

    The Benefits Account Manager should be prepared to engage in a variety of activities that require physical effort and mobility:
     
    • Driving: The Benefits Account Manager may spend time driving to client meetings.
    • Sitting: A significant portion of the workday involves sitting at a desk while using a computer, handling paperwork, and communicating with clients and co-workers.
    • Standing and Walking: Some tasks, such as attending in person meetings, interacting with colleagues, and moving within the office space, may involve standing and walking.
    • Typing and Writing: This position requires frequent typing, data entry, and documentation. Effective written communication is essential for drafting emails, reports, and client communications.
    • Lifting and Carrying: Occasionally, the Benefits Account Manager may need to lift and carry files or documents, generally weighing up to 10 pounds, in the office.
    • Telephone and Communication: This position involves significant telephone communication with clients, carriers, and team members, requiring clear and effective verbal communication.
    • Visual and Auditory Abilities: The ability to read documents, analyze data, and view computer screens for extended periods is necessary. Good auditory skills are essential for effective communication via telephone and in-person conversations.
    • Multitasking and Time Management: This position often involves managing multiple tasks simultaneously and prioritizing time effectively to meet client needs and deadlines.

    Other Duties


    The above job description is intended to describe the general nature and level of the work being performed by employees assigned to this job title.  This is not an exhaustive or comprehensive list of all duties, tasks, and responsibilities.  Employees will be expected to perform duties that do not appear on the job description.  Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

    EEO Statement

    Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training.
  • 1 Month Ago

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District Sales Manager
  • North American Senior Benefits
  • Norfolk, VA FULL_TIME
  • North American Senior Benefits We're looking for a driven and motivated area sales manager to join our fast-paced team. You will bring exceptional sales skills to drive new business to multiple proper...
  • 8 Days Ago

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Commercial Lines Account Manager
  • Business Benefits Group
  • Fairfax, VA FULL_TIME
  • Job Summary/ObjectiveThe P&C Account Manager is responsible for providing exceptional customer service, managing client accounts, and ensuring accurate policy information. This position focuses on cli...
  • 13 Days Ago

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Benefits Compliance Faciltator
  • Business Benefits Group
  • Fairfax, VA FULL_TIME
  • Job Summary/ObjectiveThe Benefits Compliance Facilitator is responsible for overseeing the creation, maintenance, and distribution of various compliance documents essential for regulatory adherence in...
  • 29 Days Ago

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ASSISTANT MANAGER
  • Sport Clips - Manager - VA109
  • Fredericksburg, VA FULL_TIME
  • Sport Clips Haircuts of Cosner's Corner in Spotsylvania is NOW HIRING FOR A FULL TIME ASSISTANT MANAGER! $30-$40/Hr with Base Pay Retail/Service Bonuses & GREAT TIPS! ($60,000-$80,000 annually) $1 EXT...
  • 22 Days Ago

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Assistant Manager
  • Sport Clips - Manager - VA505
  • Christiansburg, VA FULL_TIME
  • Sport Clips Haircuts is Hiring Hair Stylists! Do What You Love. Love What You Do. Pay: $16.25/hr. plus TIPS, Bi-weekly Bonuses, and Quarterly Bonuses! PLUS Medical, Dental, and Vision insurance! Work ...
  • 1 Month Ago

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Benefits Manager
  • Crg Search
  • Schaumburg, IL
  • Client Our client is a spin-off of, and subsequent new venture, from a 100-year-old, high-growth, extremely profitable, ...
  • 4/26/2024 12:00:00 AM

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Benefits Manager
  • Crg Search
  • Pleasant Prairie, WI
  • Client Our client is a spin-off of, and subsequent new venture, from a 100-year-old, high-growth, extremely profitable, ...
  • 4/26/2024 12:00:00 AM

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Benefits Manager
  • Securitas Security Services USA, Inc.
  • Westlake Village, CA
  • JOB SUMMARY: The Benefits Manager is responsible for managing a team of 4-6 benefit administrators, managing, and commun...
  • 4/25/2024 12:00:00 AM

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Benefits Manager
  • ATR International
  • San Francisco, CA
  • We are seeking a Benefits Manager for a very important client. Responsibilities: · Primary contact for employees, extern...
  • 4/25/2024 12:00:00 AM

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Benefits Manager
  • Nelnet, Inc.
  • Lincoln, NE
  • Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student lo...
  • 4/25/2024 12:00:00 AM

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Benefits Manager
  • CRG Search
  • Schaumburg, IL
  • Client Our client is a spin-off of, and subsequent new venture, from a 100-year-old, high-growth, extremely profitable, ...
  • 4/24/2024 12:00:00 AM

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Benefits Manager
  • CRG Search
  • Pleasant Prairie, WI
  • Client Our client is a spin-off of, and subsequent new venture, from a 100-year-old, high-growth, extremely profitable, ...
  • 4/24/2024 12:00:00 AM

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Benefits Manager
  • Securitas Security Services Usa Inc.
  • Westlake Village, CA
  • JOB SUMMARY: The Benefits Manager is responsible for managing a team of 4-6 benefit administrators, managing, and commun...
  • 4/22/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Manager jobs
$116,280 to $151,793

Benefits Manager in Tuscaloosa, AL
October and the months preceding are full of activity for the Group Benefits Manager, who not only organizes the administration of Publix's benefits plans, but also leads the annual open enrollment period hosted each fall by the Group Benefits department.
February 04, 2020
Benefits Manager in Gastonia, NC
Employee benefits are an expected part of most employees' compensation.
February 12, 2020
Benefits Manager in Santa Fe, NM
Health insurance companies typically don’t manage prescription benefits and instead rely on third-party PBMs, or pharmacy benefit managers.
February 23, 2020