Benefits Coordinator - Healthcare jobs in Hayward, CA

BrightStar Care is the leader in home health and we are looking for an Office Coordinator! At BrightStar Care, we become part of our clients' lives by providing the highest quality care when they need our help the most. As the premier provider of care, we will offer a full-range of services to individuals, families, and organizations – whenever and wherever they need it. We are a rapidly growing company and are looking for someone who is interested in joining a dynamic healthcare administrative team that can manage intakes and inquiries from clients and field staff. This is a part-time position that will range from 20-30 hours a week. Must be able to work in our office in Moraga, CA. We look forward to reviewing your application!

BENEFITS:

• Competitive pay and weekly direct deposit
• 80 hours of Sick PTO accrual annually

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Superior customer service and sales support, including the ability to:

• Answer office phones
• Communicate clearly, efficiently, and compassionately with clients, families of clients, employees, and referral sources
• Complete intakes
• Actively promote and protect the integrity of the company reputation
• Arbitrate employment issues impacting field staff and clients

QUALIFICATIONS:

• Must be detail oriented.
• Must have excellent written and verbal communication skills, including spelling, grammar and punctuation.
• Excellent phone voice - must be able to hear a smile.                                                                                                                                               
• Ability to write routine reports and correspondence as required by company guidelines as well as the ability to respond professionally and appropriately on the company's behalf.
• Must be highly motivated, a self-starter and capable of working autonomously with strong organization and problem-solving skills.                                 
• Requires good interpersonal skills and exhibit a service orientation towards others.                                                                                                   
• Requires a sense of understanding and urgency for priorities and ability to appropriately troubleshoot and escalate where necessary.

EDUCATION and/or EXPERIENCE:

• College degree preferred
• 1 year minimum of customer experience
• Experience handling complex scheduling demands and managing multiple priorities
• Strong computer skills (Word, Excel, and Outlook). Experience with advanced scheduling systems/platforms a plus.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Wage Range: $20.00 - $26.00 per hour

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.