Bench Technician - Casino tests, repairs and maintains the slot machines. Repairs electronic components of slot machines such as MPU boards, driver boards, and wiring. Being a Bench Technician - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Bench Technician - Casino works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Bench Technician - Casino typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
WHO WE ARE: Grover Gaming, headquartered in Greenville, North Carolina, is a software design and development company that specializes in electronic gaming throughout the United States and Canada. Having more than 400 employees located in seven states, we are working every day toward building a strong foundation of humble, passionate people, effective processes, and superior products. Our dedication to customer service, adaptability, and a diverse range of products has solidified our position as a global leader in the electronic gaming industry. Grover Gaming is a 3-year Inc 5000 award recipient, recognizing the fastest-growing privately held companies in the United States, and was recently honored with a Glassdoor Employees’ Choice Award. Glassdoor ranked Grover Gaming Number 2 in its Best Places to Work list in 2022 among companies across the US with less than 1,000 employees. Our company strives to support local communities and has helped raise over $500 Million for charities through its partnerships in charitable gaming markets.
SUMMARY: The Casino Service Representative position is a service technician, sales, and relationship-focused role with daily travel within a designated territory. The Casino Service Representative will perform preventive maintenance to all machines to ensure they are functioning accurately, troubleshooting and repairing games and associated systems when a malfunction occurs.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
RESPONSIBILITIES:
Troubleshooting:
Consistently update and manage daily/weekly technical logs, keeping a keen eye on the details.
Customer Focused:
Be the primary point of contact and build long-term relationships with customers.
REQUIREMENTS:
Availability for travel to different facilities within our network.
This Job Description is to be used as a guide for accomplishing Company objectives. The description incorporates the most typical duties performed and covers only the primary functions and responsibilities of the position. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this position.
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0 Bench Technician - Casino jobs found in Renton, WA area