Join the experience as we are seeking an energetic and enthusiastic Porter Concierge at ROOST Apartment Hotel in Detroit. As a Porter, you are responsible for providing quality guest service as it pertains to packages, storage room organization and bell duty services in a gracious and professional manner.
ROOST completely reimagines the temporary living situation. ROOST offers much more than fully furnished apartments with flexible lease terms; we offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stays. As a hospitality company, our people are at the heart of what we do. Progressivism, enthusiasm, entrepreneurialism, creativity, and vibrant diversity create our unique corporate culture.
Job Description
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Welcome guests upon arrival with a warm and friendly demeanor, providing a positive first impression of the hotel.
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Package Room: organize, collect trash, check and replenish supplies
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Offer information about hotel facilities, services, and local attractions to enhance guests' experience and address any inquiries they may have.
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Receive, organize, notify and deliver packages for our residents/ guests
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Assist guest with luggage upon arrival and departure
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Monitor and maintain our entrance, lobby, and mailroom
Requirements
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Ability to lift, balance and carry up to 30 lbs. to transport carts, cleaning supplies, linen, equipment, etc.
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Ability to stand or walk for prolonged periods of time throughout the day to assist guests and team members.
Benefits:
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Full Comprehensive affordable benefits including Health, Vision, Dental, and Life.
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401 (K) retirement
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Paid Vacation, Holiday, Personal, and Sick days