Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Role Summary
The bell staff is the first person a guest sees when arriving at The Lodge at Blue Sky and the last person they see when departing, they are responsible for being personable, gracious, informative, and anticipatory in regards to all guest needs. It is the bell captain's role to make sure that the Bell Team is properly trained and offered continuous coaching as well as overseeing all vehicle cleanliness and maintenance and transportation needs for property happenings. The Bell Captain is responsible for overseeing day to day bell needs as well as looking ahead and anticipating guest needs.
Core Responsibilities
Please note that this is not an exhaustive list of everything that Bellman will assist with. Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:
Required Qualifications
Company & Property Description
At Auberge, we offer the opportunity to create personal memories and stories. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul. We are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences, and driven to by our purpose of enriching people’s lives. We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.
If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.