Bell Captain - Casino jobs in Twin Falls, ID

The Bellperson is the guests’ first impression of the Sun Valley Lodge. We are looking for an energetic, outgoing personality who will make that connection with our guests.    

Duties and Responsibilities:   

• Upon arrival, greet and assist guests by helping unload luggage from a vehicle and transporting it to their room, personally carrying the bags, or using a luggage cart. 
• Upon departure, assist guests by transporting luggage from the room to the lobby and helping them load bags into the vehicle. 
• Respond to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc. Maintain written log, recording these requests and deliveries. 
• Respond to inquiries and promote the hotel’s services, in person and on the telephone, by explaining products/services. 
• Provide the guest with up-to-date hotel information to enhance customer relations. 
• Keep abreast of local activities and establishments to answer questions and give recommendations or directions.  
• Assist other employees and departments in contributing to the best overall performance of the department and hotel. 
• Comply with the hotel conduct policy and always maintain a friendly, cheerful, and courteous demeanor. 
• Maintain the appearance of lobby areas, courtyard, and entrances to present customers with a clean and attractive facility. 

 Qualifications:    

• Must be able to stand for prolonged periods. 
• While performing the duties of this job, the employee is regularly required to walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear. 
• Must safely move objects up to approximately 75 pounds about the workplace. 
• Must have a current US driver’s license.