Bell Captain - Casino jobs in Southaven, MS

Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

P
BELL CAPTAIN
  • PEABODY MANAGEMENT INC
  • Memphis, TN FULL_TIME
    1. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    3. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
    4. Always maintain positive guest relations.
    5. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
    6. Resolve guest complaints, ensuring guest satisfaction.
    7. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    8. Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
    9. Ensure that the Bell Stand is always attended; that all post positions are maintained.
    10. Ensure that sufficient staffing is present to meet the daily business demands.
    11. Document any late or absent employees.
    12. Schedule and assign staff break.
    13. Communicate anticipated business demands daily with each employee (arrivals/departures, group functions, etc.).
    14. Ensure staff's knowledge of hotel services, features and amenities.
    15. Assign specific tasks as they arise to the staff according to the rotation sequence.
    16. Answer Bell Desk telephone within 3 rings, using correct greeting and telephone etiquette.
    17. Document guest calls/requests for Bell Person assistance.
    18. Maintain security of all guest room keys issued to Bell Staff.
    19. Monitor and ensure that Bell Staff perform their job functions to the hotel's expected level of service.
    20. Assist Bell/Door Staff whenever necessary in performing all job functions.
    21. With department Mentors, conduct a 1 -week formal training program on the required job functions with criterion expected, and conduct a department orientation with new hires. Conduct ongoing training with existing staff.
    22. Accommodate all guest requests in an accurate and efficient manner.
    23. Coordinate group luggage requirements.
    24. Coordinate group room deliveries.
    25. Remove yourself from room rotation, when necessary, in order to assist in expedition of luggage and last duties during peak times.
    26. Communicate with Guest Services Manager on the activities within the Bell Services department daily.
  • 1 Month Ago

C
Captain
  • Captain D's
  • Memphis, TN FULL_TIME
  • As a server, you truly care about providing a memorable and hospitable experience. You are welcoming and accommodating with the ability to educate our patrons and guide their experience to create last...
  • 27 Days Ago

F
Casino Host
  • Fitzgeralds Casino, Tunica
  • Robinsonville, MS FULL_TIME
  • Essential Functions: Responsibilities – · Ensure the confidentially of guests lists for telemarketing. · Ensure motivations, discipline and training are on going. · Work with hotel desk on casino-bloc...
  • Just Posted

T
Captain
  • TPC Network
  • Memphis, TN FULL_TIME
  • Memphis, TN Full time R010191 Posted 6 Days Ago TPC Southwind is a private par-70, 7,244-yard layout located in the gated community of Southwind in Southeast Memphis, Tennessee. TPC Southwind is home ...
  • 18 Days Ago

H
CASINO OPERATIONS SPECIALIST
  • Hollywood Casino Tunica
  • Tunica, MS FULL_TIME
  • WE LOVE OUR WORK. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary at Hollywood and 1st Jackpot Casino: Assist leadership team with Casino Operations a...
  • 20 Days Ago

F
Casino Service Representative
  • Fitzgeralds Casino, Tunica
  • Robinsonville, MS PART_TIME,FULL_TIME
  • Essential Functions: Responsibilities – · Cashes checks and redeems chips, tokens and coins. · Informs supervisor of guest needs which may require special accommodations. · Follows proper check-in pro...
  • Just Posted

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Bell Captain - Casino jobs found in Southaven, MS area

F
Restaurant - Assistant General Manager
  • Fazoli's Restaurant
  • Southaven, MS
  • As Assistant General Manager, you will work closely with your General Manager and Team to ensure the success of your Faz...
  • 3/28/2024 12:00:00 AM

O
Dishwasher
  • Outback Steakhouse
  • Southaven, MS
  • Come join the Outback family as a Dishwasher, where you will be responsible for the cleanliness and organization of the ...
  • 3/28/2024 12:00:00 AM

O
Restaurant Busser
  • Outback Steakhouse
  • Southaven, MS
  • Come join the Outback family as a Prep Cook, where you will be passionately preparing, portioning, and cooking food item...
  • 3/28/2024 12:00:00 AM

O
Line Cook
  • Outback Steakhouse
  • Southaven, MS
  • Come join the Outback family as a Line Cook, where you will be passionately preparing, portioning, and cooking food item...
  • 3/28/2024 12:00:00 AM

P
Juice Barista Part Time
  • Product Connections
  • Southaven, MS
  • Job Posting: Overview Weekly Pay Flexible Schedule Fun Work Environment Career Advancement Opportunities Online and/or o...
  • 3/28/2024 12:00:00 AM

P
Early Head Start Teacher
  • Porter-Leath
  • Memphis, TN
  • Job Summary Under the direction of the Site Manager the Teacher will have the responsibilities of being the primary care...
  • 3/26/2024 12:00:00 AM

V
Bell person
  • Valor Hospitality
  • Memphis, TN
  • CENTRAL STATION CURIO Located on the SW corner of GE Patterson and South Main St. in Memphis' historic South Main distri...
  • 3/24/2024 12:00:00 AM

V
Bell person
  • Valor Hospitality
  • Memphis, TN
  • CENTRAL STATION CURIO Located on the SW corner of GE Patterson and South Main St. in Memphis' historic South Main distri...
  • 3/24/2024 12:00:00 AM

Southaven is a city in DeSoto County, Mississippi, United States. It is a principal city in Greater Memphis. The 2010 census reported a population of 48,982, making Southaven the third-largest city in Mississippi and the second most populous suburb of Memphis. Southaven is traversed from north to south by the I-55/I-69 freeway. The city's name derives from the fact that Southaven is located south of Whitehaven, a neighborhood in Memphis. The center of the city is approximately 14 miles (23 km) south of downtown Memphis and 6 miles (10 km) southwest of Memphis International Airport. According t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Bell Captain - Casino jobs
$30,061 to $37,821
Southaven, Mississippi area prices
were up 1.3% from a year ago