Bell Captain - Casino jobs in New Mexico

Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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BELL CAPTAIN
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary



    Provides information to guest/visitor inquiries and coordinates all guest requests for special arrangements or services, courteously and efficiently.



    Supervision Exercised



    Reports to the Lead Concierge.


    Supervises the Bell Person(s) and Door Staff.



    Major Duties and Responsibilities



    • Supervises Bell Person and Door Staff in the absence of the Lead Concierge.
    • Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount.
    • Ensures all customer contact is courteous, informative and thorough.
    • Handles all special requests for guests including limousines, flowers and arrangements for special events on and off the property.
    • Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino.
    • Empowered to ensure customer problems/complaints are resolved in a prompt, courteous and efficient manner.
    • Maintains knowledge of Resort, Community and Special Events in order to provide guests with accurate, proper information.
    • Demonstrates a positive demeanor to customers, both internal and external, at all times.
    • Administers superior customer service to all guests.
    • Picks up and delivers items, or run errands for guests.
    • Supervises guest services staff when needed.
    • Performs other duties as assigned.


    Secondary Duties and Responsibilities




    Knowledge, Skills and Abilities



    • Outstanding public relations and interpersonal skills.
    • Excellent verbal and written communication skills.
    • Excellent customer service skills.
    • Excellent written and oral communication skills.
    • Must have the ability to be well organized.

    Minimum Qualifications, Education and Experience



    Required:

    • High School Diploma, GED certification or equivalent.
    • Two (2) years’ experience including one (1) year supervisory experience in the hospitality industry.
    • Must be at least 18 years of age.
    • Must possess and maintain a valid, unrestricted New Mexico Driver’s License.


    Licensing Status



    • Must be able to successfully pass a stringent background investigation.
    • Will require a post-offer, pre-employment and random drug screening.


    Working Conditions



    • Work is performed indoors and outdoors. Outside work is subject to temperature extremes and inclement weather conditions.
    • Work hours subject to change with overtime work required.
    • Subject to hazards which may cause personal bodily harm; smoke; diseases; cuts bruises, burns, common cold, influenza, dust, odors and elevated noise levels.
    • Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
    • Duties may involve walking, standing for long periods of time, sitting and crouching.
    • Specific required movements include the following:
      • Trunk- bend, twist, rotate, push, pull, carry.
      • Arms – reach, carry, lift, twist, and rotate.
      • Legs – lift, push, pull, twist, and rotate.
      • Hands – Grasp, manipulate bilateral coordination, hand and eye coordination, and overall and finger dexterity.
  • 28 Days Ago

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BELL PERSON
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary Transports the baggage of arriving and departing guests from the Bell Desk to their room or vehicle. Assists departing guests with their luggage and other departure details. Supervisi...
  • 1 Month Ago

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Casino Audit Manager
  • The Downs Racetrack and Casino
  • Albuquerque, NM FULL_TIME
  • Job Overview: Responsible for scheduling, supervising, training, and developing the Audit Team while protecting company assets. Adheres to and enforces all established department and company policies,...
  • 6 Days Ago

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ADMIN ASST TO CASINO GM
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary The Administrative Assistant supports the General Manager of Gaming Operations. Supervision Exercised Reports to the General Manager of Gaming Operations Major Duties and Responsibili...
  • 10 Days Ago

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Casino Beverage Server
  • Sunland Park Racetrack & Casino
  • Sunland Park, NM FULL_TIME
  • Description Serves drinks to guests demonstrating and promoting positive guest relations. Helps customers exchange large bills for small denomination bills when needed. Assists with stocking and gener...
  • 10 Days Ago

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CASINO HOST: ASIAN MARKET
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary Assists in the development and cultivation of gaming customers by maintaining a special rapport providing out of the ordinary individual services, and implementing, executing, adminis...
  • 13 Days Ago

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SEASONAL- Bell Captain
  • Ocean Casino Resort
  • Atlantic City, NJ
  • The Bell Captain is responsible for leading the daily Bell operations to ensure guest satisfaction. Position Responsibil...
  • 4/23/2024 12:00:00 AM

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Bell Captain - Caesars Republic Scottsdale
  • HCW MANAGEMENT CONSULTANTS LLC
  • Scottsdale, AZ
  • Job Summary The Bell Captain provides guidance and oversight to the Bell Attendants on property. Responsible for transpo...
  • 4/22/2024 12:00:00 AM

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Bell Captain (""capitn de campana"")
  • AZUL HOSPITALITY
  • Detroit, MI
  • Job Details Job Location Hotel David Whitney - Detroit, MI Position Type Full Time Education Level High School Travel Pe...
  • 4/22/2024 12:00:00 AM

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Bell Captain - Steady Extra (Caesars Palace LV)
  • Caesars Entertainment
  • Las Vegas, NV
  • Job Description JOB SUMMARY: The Bell Captain manages the bell staff by setting duties, supervising daily performance le...
  • 4/22/2024 12:00:00 AM

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BELL CAPTAIN
  • Peabody Hotels & Resorts
  • Memphis, TN
  • Description Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. ...
  • 4/20/2024 12:00:00 AM

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Bell Captain - PM Shift
  • Westin New Orleans
  • New Orleans, LA
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 4/10/2024 12:00:00 AM

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Bell Captain
  • Elevation Hotel and Spa
  • Mt. Crested Butte, CO
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/28/2024 12:00:00 AM

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Bell Captain (Relief)
  • Alohilani Resort Waikiki Beach
  • Honolulu, HI
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/18/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Bell Captain - Casino jobs
$30,203 to $37,997