Bell Captain - Casino jobs in Montgomery, AL

Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT : 4 : 30 PM - 1 : 00 AM

    Shifts can vary based on needs.

    Job Overview :

    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.

    This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service.

    All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose :

    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System :

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

    The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities :

    • Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    • Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    • Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    • Utilize software applications / systems to maximum effectiveness
    • Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    • Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    • Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    • Identify new VIP's to the Casino Marketing team to assist in building relationships
    • Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    • Be proactive with incidents and issues, ensuring resolution with team members and guests
    • Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    • Adhere to regulatory, departmental and company policies in an ethical manner
    • Teamwork : Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    • Maintains confidentiality of all player accounts and company information
    • Other duties as assigned
    • Last updated : 2024-03-22

  • 5 Days Ago

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Team member
  • Captain D's
  • Alexander, AL FULL_TIME
  • Captain D's - 4060 Hwy 280 Crew Member / Food Service Being a Team Member at Captain D's is more than just a job. Its a place for you to ensure guests enjoy their experience at Captain D's. Its the st...
  • 19 Days Ago

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Team member
  • Captain D's
  • Selma, AL FULL_TIME
  • Captain D's - 1516 W Highland Avenue Crew Member / Food Service Being a Team Member at Captain D's is more than just a job. Its a place for you to ensure guests enjoy their experience at Captain D's. ...
  • 19 Days Ago

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Team member
  • Captain D's
  • Montgomery, AL FULL_TIME
  • What makes Captain D’s a great place to work? It's our people! We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most v...
  • 24 Days Ago

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Shift leader
  • Captain D's
  • Andalusia, AL FULL_TIME
  • What makes Captain D’s a great place to work? It's our people. We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most v...
  • 24 Days Ago

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Shift leader
  • Captain D's
  • Montgomery, AL FULL_TIME
  • What makes Captain D’s a great place to work? It's our people. We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most v...
  • 1 Day Ago

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0 Bell Captain - Casino jobs found in Montgomery, AL area

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Bartender
  • Montgomery Embassy Suites
  • Montgomery, AL
  • Hotel: Montgomery Embassy Suites Bartender Part time Atrium SPIRIT – where teamwork, passion and appreciation ignite ser...
  • 3/28/2024 12:00:00 AM

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The Exchange Bar Server - Part Time P.M.
  • PCH
  • Montgomery, AL
  • Maintains high service standards, handles cashiering responsibilities and check control procedures. Serves all food and ...
  • 3/28/2024 12:00:00 AM

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General Manager | Historic Boutique Hotel
  • Superior Talent Source
  • Montgomery, AL
  • Job Description Job Description We are seeking a dynamic and experienced General Manager to lead the team and ensure the...
  • 3/28/2024 12:00:00 AM

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Servers and Hosts and Bartenders
  • Euphoria Seafood & BBQ
  • Montgomery, AL
  • Job Description Job Description Restaurant Servers are responsible for taking orders and serving food and beverages to g...
  • 3/28/2024 12:00:00 AM

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Restaurant Staff
  • Shanes Rib Shack
  • Montgomery, AL
  • Job Description Job Description We are looking for friendly faces and reliable employees who can work in a fast paced en...
  • 3/27/2024 12:00:00 AM

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Coffee Shop General Manager
  • Well Red
  • Montgomery, AL
  • Job Description Job Description We are seeking a Coffee Shop General Manager to join our team! You will be responsible f...
  • 3/26/2024 12:00:00 AM

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Full-Time/Part-Time Baker
  • Well Red
  • Montgomery, AL
  • Job Description Job Description Responsible for preparing baked goods according to recipes and food safety requirements....
  • 3/26/2024 12:00:00 AM

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Coffee Shop Manager/Shift Lead
  • Well Red
  • Montgomery, AL
  • Job Description Job Description We are seeking a Coffee Shop Assistant Manager to join our team! You will be responsible...
  • 3/26/2024 12:00:00 AM

Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas. The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Bell Captain - Casino jobs
$29,135 to $36,656
Montgomery, Alabama area prices
were up 1.3% from a year ago