Bell Captain - Casino jobs in Georgiana, AL

Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT : 4 : 30 PM - 1 : 00 AM

    Shifts can vary based on needs.

    Job Overview :

    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.

    This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service.

    All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose :

    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System :

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

    The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities :

    • Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    • Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    • Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    • Utilize software applications / systems to maximum effectiveness
    • Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    • Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    • Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    • Identify new VIP's to the Casino Marketing team to assist in building relationships
    • Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    • Be proactive with incidents and issues, ensuring resolution with team members and guests
    • Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    • Adhere to regulatory, departmental and company policies in an ethical manner
    • Teamwork : Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    • Maintains confidentiality of all player accounts and company information
    • Other duties as assigned
    • Last updated : 2024-03-22

  • 5 Days Ago

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Team member
  • Captain D's
  • Alexander, AL FULL_TIME
  • Captain D's - 4060 Hwy 280 Crew Member / Food Service Being a Team Member at Captain D's is more than just a job. Its a place for you to ensure guests enjoy their experience at Captain D's. Its the st...
  • 19 Days Ago

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Team member
  • Captain D's
  • Selma, AL FULL_TIME
  • Captain D's - 1516 W Highland Avenue Crew Member / Food Service Being a Team Member at Captain D's is more than just a job. Its a place for you to ensure guests enjoy their experience at Captain D's. ...
  • 19 Days Ago

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Team member
  • Captain D's
  • Montgomery, AL FULL_TIME
  • What makes Captain D’s a great place to work? It's our people! We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most v...
  • 24 Days Ago

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Shift leader
  • Captain D's
  • Andalusia, AL FULL_TIME
  • What makes Captain D’s a great place to work? It's our people. We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most v...
  • 24 Days Ago

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Shift leader
  • Captain D's
  • Montgomery, AL FULL_TIME
  • What makes Captain D’s a great place to work? It's our people. We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most v...
  • 1 Day Ago

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0 Bell Captain - Casino jobs found in Georgiana, AL area

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Server / Wait Staff
  • Waffle House, Inc.
  • Greenville, AL
  • At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for full t...
  • 3/28/2024 12:00:00 AM

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Taco Bell - Late Night Food Champion - Urgently Hiring
  • Taco Bell
  • Greenville, AL
  • Ask about evening/late night premium pay. You enjoy serving others with a “Here to Serve” attitude. You enjoy being arou...
  • 3/27/2024 12:00:00 AM

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Shoney's Greenville - Line Cook
  • Shoney's Greenville
  • Greenville, AL
  • As line cook, you are responsible for the preparation, presentation and execution of all items on the menu. The kitchen ...
  • 3/27/2024 12:00:00 AM

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Shoney's Greenville - Host
  • Shoney's Greenville
  • Greenville, AL
  • As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and se...
  • 3/27/2024 12:00:00 AM

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Shoney's Greenville - Server
  • Shoney's Greenville
  • Greenville, AL
  • As a server, you truly care about providing a memorable and hospitable experience. You are welcoming and accommodating w...
  • 3/27/2024 12:00:00 AM

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Taco Bell - Restaurant Cook - Urgently Hiring
  • Taco Bell
  • Greenville, AL
  • Taco Bell - Greenville is looking for a Restaurant Cook to join our team in Greenville, AL. This position is full time o...
  • 3/27/2024 12:00:00 AM

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Taco Bell - Kitchen Cook - Urgently Hiring
  • Taco Bell
  • Greenville, AL
  • Taco Bell - Greenville is looking for a hardworking individual to join our kitchen team as a full time or part time Kitc...
  • 3/27/2024 12:00:00 AM

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Shoney's Greenville - Cook
  • Shoney's Greenville
  • Greenville, AL
  • As a cook, you'll set up your station and participate in prep. You should be passionate about putting out consistent, qu...
  • 3/27/2024 12:00:00 AM

Georgiana is a town in Butler County, Alabama, United States. As of the 2010 census, the population of the town was 1,738. Georgiana is located in southern Butler County at 31°38'24.313" North, 86°44'21.991" West (31.640087, -86.739442). Interstate 65 passes to the northwest of the town, with access from exit 114 (State Route 106). U.S. Route 31 (Mobile Road) passes through the east side of the town, leading north 16 miles (26 km) to Greenville, the county seat. Via I-65, it is 58 miles (93 km) north to Montgomery, the state capital, and 110 miles (180 km) southwest to Mobile. According to the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Bell Captain - Casino jobs
$28,875 to $36,329
Georgiana, Alabama area prices
were up 1.3% from a year ago