Bell Captain - Casino jobs in California

Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Bell Captain
  • Morongo Casino Resort & Spa
  • Cabazon, CA FULL_TIME
  • Job Summary

    Supervise Bell Attendants. Greet all guests that team member comes in contact with in a 4-star/4-diamond manner. 

    Essential Duties And Responsibilities

    • Greet and welcome guests to the Resort.  Efficiently and professionally respond to service requests.
    • Ensure 4-Star/4-Diamond service is delivered to all guests arriving at the Casino.
    • Maintain proper Bell Staff rotation; records services performed when necessary.
    • Supports valet parking team.
    • Performs daily supply inventory & maintains equipment.
    • Coordinates handling of all tour group luggage, accounting for luggage counts and proper tagging.
    • Obtain guests luggage and escort guest with luggage to their room.  When necessary use of a luggage cart is acceptable.
    • Explain services and amenities that are offered at the resort.
    • Pick up articles for laundry and valet service.
    • Keep record of calls for service. 
    • Upon a guests departure, retrieve guests’ luggage from room and ensure that it gets to the hotel lobby and into the guests automobile.
    • Follows & ensures compliance with all safety & security guidelines.
    • Performs other job related duties as assigned.

    SUPERVISORY RESPONSIBILITIES:

    • Supervisory responsibilities over Bellman.

    Qualifications

    Excellent communication skills both in person as well as on the telephone. Computer skills, excellent verbal and written skills.  Required to act as a sales representative. Need to have worked in California, in Hotel Room Sales.

    Skilled in LMS preferred, but not required. Computer savvy, ability to operate 10-key adding machine. Ability to maintain strict confidentiality of classified information. Ability to tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics. Must possess a high regard for guest service and team member relations.

     

    EDUCATION and/or EXPERIENCE:

    High School Diploma or GED required. Minimum 1 - 2 years hotel/resort experience preferred.    

     

    LICENSES, CERTIFICATES, REGISTRATIONS:

    Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.

     

    LANGUAGE SKILLS:

    Must be able to read, write & speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must have the ability to write routine reports and correspondence and to speak effectively with guests or team members of organization.

     

    MATHEMATICAL SKILLS:

    Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. 

     

    REASONING ABILITY:

    Must have the ability to independently problem-solve challenging situations. Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures apply to a variety of situations. Must reason with people effectively yet cordially.

     

    PHYSICAL DEMANDS:

    While performing the duties of this job, the team member is regularly required to sit and often will stand or walk. The team member frequently is required to reach with arms and use hands to manipulate or feel. The team member might occasionally lift and/or move up to 50 pounds. This position requires the ability to hear and speak on the telephone and vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

     

    WORK ENVIRONMENT:

    This is a fast paced work environment and the position requires the ability to cope with it. The casino has moderate to loud noise levels and is a smoking environment. 

     

    WORKING HOURS:

    Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.

     

    INDIAN PREFERENCE:

    We are an Equal Opportunity Employer while practicing Native American preference according to law.

     

  • 2 Months Ago

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Bell Captain
  • Hard Rock Hotel San Diego
  • San Diego, CA FULL_TIME
  • Job Summary Provides guidance and oversight to the Bell Attendants on property. Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with ...
  • 23 Days Ago

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Bell Captain
  • Silverado Resort and Spa
  • Napa, CA FULL_TIME
  • SALARY RANGE: $18.50-$22.45 per hour. The Bell Captain manages the bell team by setting duties, supervising daily performance levels, and maintaining the highest level of integrity to our guests and a...
  • 2 Days Ago

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Bell Captain
  • Silverado Resort
  • Napa, CA FULL_TIME
  • SALARY RANGE: $18.50-$22.45 per hour. The Bell Captain manages the bell team by setting duties, supervising daily performance levels, and maintaining the highest level of integrity to our guests and a...
  • 2 Days Ago

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Bell Captain
  • Dream Inn, Santa Cruz
  • Santa Cruz, CA FULL_TIME
  • The Dream Inn Santa Cruz is currently seeking the right candidate to fill their Bell Captain position. The ideal candidate will need to have supervisory experience working in customer service, prefera...
  • 7 Days Ago

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Bell Captain
  • Town and Country Resort
  • San Diego, CA FULL_TIME
  • Overview Town and Country is looking for a Bell Captain. Are you ready to be the maestro of hospitality, orchestrating a symphony of welcomes and wows that leave guests feeling like VIPs from the mome...
  • 11 Days Ago

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Bell Captain - Steady Extra (Caesars Palace LV)
  • Caesars Entertainment
  • Las Vegas, NV
  • Job Description JOB SUMMARY: The Bell Captain manages the bell staff by setting duties, supervising daily performance le...
  • 3/28/2024 12:00:00 AM

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Front Services | Baggage Handler
  • Fontainebleau Miami Beach
  • Miami Beach, FL
  • The Baggage Handler will be responsible for providing courteous and professional transportation of luggage and any items...
  • 3/28/2024 12:00:00 AM

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Bell Captain
  • AZUL HOSPITALITY
  • Detroit, MI
  • Job Details Job Location Hotel David Whitney - Detroit, MI Position Type Full Time Education Level High School Travel Pe...
  • 3/27/2024 12:00:00 AM

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Store Merchandise Leader - Airport Showroom
  • El Dorado Furniture
  • Miami, FL
  • This position is responsible for the analysis, movement and exhibition of the merchandise in the showroom. Supervises th...
  • 3/27/2024 12:00:00 AM

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Bell Captain
  • Elevation Hotel and Spa
  • Crested Butte, CO
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/26/2024 12:00:00 AM

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Front Service | Baggage Handler
  • Fontainebleau Miami Beach
  • Miami Beach, FL
  • The Baggage Handler will be responsible for providing courteous and professional transportation of luggage and any items...
  • 3/24/2024 12:00:00 AM

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Bell Captain
  • Elevation Hotel and Spa
  • Mt. Crested Butte, CO
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/19/2024 12:00:00 AM

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Bell Captain (Relief)
  • Alohilani Resort Waikiki Beach
  • Honolulu, HI
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/18/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Bell Captain - Casino jobs
$35,834 to $45,084